Sales Account Coordinator

About Us:

Welch Sign and Bailey Sign are leaders in providing interior and exterior signage systems, dedicated to delivering high-quality solutions to our clients across various industries. With a commitment to innovation and customer satisfaction, we offer a dynamic and supportive work environment where teamwork and excellence thrive.

Position Overview:

We are seeking a motivated Sales Account Coordinator to join our team. In this role, you will be a point of contact for our clients, managing inquiries, orders, and ensuring exceptional service delivery. You will fulfill client requests and contribute to the overall success of our sales operations.

Responsibilities:

Handle incoming calls and emails from clients regarding our signage products and services. Identify client needs, provide product information, and recommend suitable solutions. Prepare and process orders accurately and efficiently. Maintain records of customer interactions, transactions, inquiries, and complaints. Resolve customer issues and complaints in a professional and efficient manner. Stay updated on product knowledge and industry trends to effectively address client questions and concerns. Effectively communicate company capabilities and needs Be the first point of contact for new and walk in customers

Requirements:

Proven experience in customer service and sales roles, preferably in a manufacturing or signage industry. Excellent communication skills, both verbal and written. Strong organizational and multitasking abilities. Proficiency in CRM software and MS Office (Word, Excel, Outlook). Ability to work collaboratively in a team-oriented environment. High school diploma; additional qualifications in Sales or Marketing will be a plus. Ability to work and grow within an ever changing and evolving environment

Benefits:

Competitive salary based on experience and qualifications. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Opportunities for career growth and professional development within a growing company. How to

Apply:

Interested candidates are encouraged to submit a resume and cover letter outlining their qualifications and level of interest. Join Welch Sign and Bailey Sign in providing exceptional signage solutions and customer service. We look forward to welcoming a dedicated team member who shares our commitment to excellence.

Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off

Shift:

Day shift

Supplemental Pay:

Bonus opportunities Performance bonus Yearly bonus

Experience:

Customer service: 2 years (Required) Ability to

Commute:

Scarborough, ME 04074 (Required)

Work Location:

In person