Sales - Rental Counter Sales Rep

Sales - Rental Counter Sales Rep MacAllister Machinery - 4.0 Byron Center, MI Job Details Full-time 3 days ago Qualifications Some college Computer operation Managing customer accounts Sales transaction processing Phone communication Processing cash transactions Mid-level Databases High school diploma or GED Dispatching Inside sales Client invoicing Lease or rental agreement management Contracts Industrial equipment Construction Productivity software Clean workspace maintenance Account management 2 years Communication skills Mechanical knowledge Account opening Client interaction via phone calls Full Job Description Description Position Summary We're seeking a customer-focused Inside Rental Sales Representative to support equipment rentals and inside counter sales at our branch. This role works directly with customers, coordinates rental transactions, and helps drive branch revenue by providing the right solutions in a fast-paced environment. Deliver excellent customer service to walk-in, phone, text, and online customers Identify customer needs and recommend appropriate equipment and rental solutions Upsell products and services when appropriate Open and manage customer accounts and follow up on quotes and unsigned contracts Prepare accurate rental reservations, contracts, invoices, and agreements Manage rental transactions from start to finish, including payment collection for cash accounts Coordinate with dispatch to ensure on-time deliveries and returns Support outside sales and internal departments as needed Maintain a clean, professional showroom and counter area Complete daily, weekly, and monthly branch reports as assigned Qualifications Required High school diploma, technical training, or college coursework Minimum 2 years of experience in heavy equipment or the construction industry Basic understanding of construction phases, equipment, and mechanical concepts Strong customer service, communication, and sales skills Comfortable using computers and web-based systems (Microsoft Office, databases) Willingness to work overtime, be on-call, and work occasional weekends All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.