Sales Business Process Systems Lead

Sales Business Process Systems Lead American Axle & Manufacturing, Inc. - 3.4 Detroit, MI Job Details Full-time 13 hours ago Qualifications Data integrity assurance Sales management systems support Document compliance management Pricing Performance improvement leadership Internal controls Data compliance Client onboarding Requirements design Automation Data validation techniques Sales workflow optimization Process improvement standards implementation Bachelor's degree in finance ERP systems Process design Enterprise solutions implementation Information Systems Mid-level Bachelor's degree in business administration Finance Change management Data quality management Manufacturing facility Data integrity and documentation Technical solutions implementation Project management Bachelor's degree in engineering Customer relationship management (CRM) systems (technically supported) Data loading Full Job Description Job Posting Title Sales Business Process Systems Lead Job Description Summary The Sales Business Process System Lead is responsible for designing, coordinating, and continuously improving sales-related business processes and system workflows to ensure accuracy, compliance, and efficiency across the commercial function. This role manages customer metal market administration, coordinating inputs, adjustments, and controls to support pricing accuracy, and serves as the primary coordinator for customer audits by organizing documentation, system data, and cross-functional responses. The Sales Business Process System Lead supports timely, accurate data, pricing, and documentation, while driving the automation and centralization of metal market, document management, and sales processes within enterprise systems. The role oversees customer setup and master data management in ERP systems, including loading and maintaining pricing, coordinating required customer documents, and ensuring data integrity across systems. By partnering closely with sales, finance, IT, and quality teams, this position enables standardized processes, system transparency, and scalable sales operations that support customer expectations and business growth.

Job Description:

Manage customer metal market processes by coordinating inputs, calculations, adjustments, and controls to ensure accurate and compliant pricing. Coordinate customer audits, including preparation, data validation, document collection, and cross‑functional responses within required timelines. Automate and centralize sales and metal market processes to improve efficiency, visibility, and consistency across systems. Oversee document management by organizing, maintaining, and integrating customer and sales documentation within enterprise systems. Manage customer setup in ERP systems, ensuring accurate onboarding, compliance with internal controls, and alignment with commercial requirements. Load and maintain pricing in ERP systems, including metal market-related updates, changes, and controls to ensure data integrity. Own master data management for sales-related data, ensuring accuracy, consistency, governance, and alignment across ERP and supporting systems. Strong business process design and system optimization skills Project and process management capabilities, including automation and centralization initiatives High attention to detail for pricing accuracy, data integrity, and audit compliance Ability to coordinate cross-functional teams (sales, finance, IT, quality, supply chain) Excellent analytical and problem-solving skills Effective communication and documentation skills, both written and verbal Ability to translate business requirements into system solutions Change management skills to drive process standardization and user adoption Required Skills and Education Bachelor's degree in Business Administration, Finance, Information Systems, Supply Chain, Engineering, or a related field ERP or business systems training or certification preferred Training or experience in process improvement methodologies (e.g., Lean, Six Sigma) is a plus Experience in an automotive or manufacturing environment strongly preferred

About Dauch:

Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. The company is headquartered in Detroit, MI, with operations that span 24 countries and more than 175 locations. Formed through the acquisition of Dowlais Group plc and its subsidiaries - GKN Automotive and GKN Powder Metallurgy, Dauch unites deep engineering roots with global manufacturing capabilities and an entrepreneurial spirit to move mobility forward. Visit www.dauch.com to learn more. Dauch will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. Dauch will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the

Disabled Job Seeker:

We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail . Dauch is an equal opportunity/affirmative action employer.