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Sales Support Coordinator
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CIOT | Stone & Tile
Troy, MI (In Person)
$45,760 Salary, Full-Time
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Job Description
Sales Support Coordinator CIOT | Stone & Tile Troy, MI Job Details Full-time From $22 an hour 1 hour ago Benefits Dental insurance 401(k) Paid time off Vision insurance Qualifications CRM software Managing customer accounts Customer communication Records maintenance Sales support Office activity coordination Spreadsheets Customer order taking Sales order data entry Microsoft Office Customer support Productivity software Customer information system software Delivery coordination Full Job Description Ciot is seeking an organized, customer-focused Sales Support Coordinator to join our Detroit team, located in Troy, Michigan. This position plays a vital role in supporting our sales team, assisting customers, and coordinating the activities necessary to deliver an exceptional customer experience. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment while balancing multiple priorities. Qualifications & Skills Experience in tile, stone, flooring, countertops, interior design, or related building-material industries preferred. Customer service or sales support experience preferred. Strong organizational skills with the ability to manage multiple priorities. Excellent verbal and written communication skills. Proficiency with Microsoft Office, including Excel. Experience with ERP or order-entry systems preferred. • Positive attitude, strong work ethic, and willingness to learn. • Ability to work effectively both independently and as part of a team. Responsibilities Assist customers, designers, contractors, and builders Support the sales team by preparing quotes, sales orders, and customer documentation. Coordinate customer communication and follow-up activities. Assist with order entry, scheduling, and material coordination. Work closely with sales, delivery, and accounting teams to ensure excellent customer service. Maintain accurate records and update customer information in company systems. Provide administrative support to improve sales productivity and customer satisfaction. Compensation & Benefits Competitive compensation based on experience. Paid time off. 401(k). Health, dental, and vision insurance. About Ciot Ciot is one of North America's leading importers and distributors of premium tile, natural stone, and engineered surfaces. For over 70 years, we have supplied homeowners, designers, architects, builders, and contractors with high-quality products sourced from around the world. Our Detroit showroom offers an extensive selection of materials and design solutions for both residential and commercial projects. We are committed to exceptional customer service, industry expertise, and helping our clients bring their vision to life.