Tactical Sales Representative

Purpose:

Partner with Account Manager and TEAM Plants as Tactical Sales Support.

Essential Duties/Responsibilities:

Ensure a safe work environment for self and others. Follows all safety rules and regulations. Demonstrate commitment to safety program Partner with Account Manager, as assigned, and support Account Managers to maintain existing business with current customers Assist Account Manager with quoting new opportunities. Including creating quotations and act as back up to Account Manager on maintaining RFQ logs, price approval and submission of quotations. Responsible for the following tactical, day-to-day issues with TEAM internal and

Customers:

Resolve account receivable discrepancies on all past due invoices. Manage or assist Sales Program Manager with customer commodity and tariff adjustment calculation and processing per customer agreement, including quotations. Coordinate timely disposition of surcharge and tariff adjustment quotes and support Account Manager on disposition of all other quotes. Prepare and provide service quotes to customers. Manage contract review of assigned customer's purchase orders per procedure. Including review and awareness of all customer order schedule guidelines. Responsible for locating customer updated terms & conditions and initial review of changes. Lead, or assist Sales Program Manager with, maintenance of die cast tooling budget, quoting, receipt of customer tooling PO's, and tooling disposition. Manage customer inactivation with support of Account Manager Responsible for processing, or assisting Sales Program Manager with, assigned Part Status Change tasks with support of Account Manager. Create and maintain inventory analysis for scheduling fluctuations evaluating inventory with support of Account Manager. Support Account Manager with follow through of customer inventory agreements from implementation to completion. Manage or Assist Sales Program Manager with assigned customer portal log in access. Assist Account Manager with Customer forecast entry and report outs as needed. If applicable to assigned customers, process daily EDI import and Contract Review of EDI orders. Support the Strategic Account Manager in developing and maintaining Customer Strategic Plans as assigned Take the lead on completing open issues/tasks as assigned in a proficient, timely fashion Utilize the Customer Satisfaction Report to log customer compliments, complaints and suggestions. Assist Account Manager in updating customer satisfaction entries. Partner with Account Manager/Sales Representative to generate and update all Sales reports located on the TEAMNet Sales page on a weekly basis Work closely with Account Manager and Engineering/Estimating to ensure RFQ's and Quotes are processed in a timely manner Assist Account Manager/Sales Representative in providing timely Customer feedback to TEAM Plants Actively participate in Sales meetings Responsible for professional, timely, and technical accuracy of all customer service information Use interpersonal and phone skills to be highly proficient in creating responsive relationships with expanded customer base It is expected at all times that our Sales staff place critical emphasis on professional requirements as it pertains to Customer relationship and communication-examples include, but are not limited to the following: Avoidance of exchange of information conveyed or relayed in any form outside the company that may be considered detrimental to the company Observe professional courtesy, respect, and communications that reflect a positive attitude and foster to maintain a harmonious work environment Maintain personal hygiene, observe non-offensive professional business courtesy in all settings, and strive to maintain the highest of professional standards Demonstrate commitment to the TEAM Industries Quality Management system and Objectives Promote a positive atmosphere. Actively support activities that promote the welfare and morale of TEAM employees Will be required to perform other duties as requested, directed or assigned

Minimum Requirements:

Education & Experience:

Two year Associates Degree, degree in a technical or business field is preferred Two years related experience and/or training; or equivalent combination of education and experience

Job Knowledge, Skills and Abilities:

Proficient in

Microsoft Office Suite and TEAM Operating Database Training:

Reference OJT Physical Demands:

See Functional Job Description for complete demands