Sales Consultant

Sales Consultant Edina, MN We are currently seeking a Full Time Sales Consultant to join our innovative and fast-growing Golden Openings Team - a division of Front Row. In this critical role, you will assist our customers with product selection and upselling, providing best-in-class customer service. You will coordinate with internal teams and vendors to ensure timely and accurate deliveries, while maintaining strict quality control. The ideal candidate is detail-oriented, customer-focused, and proactive in identifying new sales opportunities.

DUTIES AND RESPONSIBILITIES

Provide best-in-class customer service by assisting with product orders, responding to inquiries, and actively upselling relevant products throughout the purchasing process. Coordinate order processing with the internal team and vendors, guaranteeing timely and accurate delivery of products. Ensure quality control by verifying order accuracy, inspecting product condition and customization, and shipping details before dispatch. Follow up with customers after events to gather feedback and collect images for social media. Identify and pursue new market opportunities for product and service expansion. Support production operations, including online order management, inventory control, packing and shipping as needed. Periodically review and verify the accuracy of the website catalog, coordinating with the Digital team for necessary updates. Assist with special projects, events, and general office activities as needed.

QUALIFICATIONS

Bachelor's Degree in Sales, Marketing, Communications or, HS Diploma or GED required and 2 years of experience in a retail sales/merchandising or similar environment preferred. Strong organizational, time management and problem-solving skills with the ability to multitask and meet time sensitive deadlines. Excellent attention to detail, thoroughness and accuracy. Self-starter with the ability to work both independently and as part of a team, exhibiting a strong sense of teamwork. Best in class customer service skills with the ability to communicate effectively with both internal teams and customers. The ability to meet all duties and responsibilities listed with or without reasonable accommodation. Experience with Shopify, Ecommerce, and Odoo CRM a plus

PHYSICAL DEMANDS AND WORKING CONDITIONS

This role involves standing for extended periods of time, frequently using a computer keyboard and mouse requiring manual dexterity and good hand-eye coordination. Visual demands include reading documents, reports, and computer screens. Ergonomic equipment is available to support employee comfort and wellbeing.