Sales Support
Job
Robert Half
Medina, MN (In Person)
Full-Time
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Job Description
Description We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Medina, Minnesota. This role is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will play a vital role in ensuring smooth sales operations, delivering exceptional customer service, and providing essential administrative support.
Responsibilities:
- Process and manage incoming sales and purchase orders with accuracy and efficiency.
- Verify the accuracy of data in orders and make necessary updates as required.
- Handle expedited requests for rush orders and ensure timely updates for shipping and sales data.
- Collaborate with vendors to negotiate pricing and facilitate smooth communication.
- Review pending orders and address specific customer requests to maintain high service standards.
- Communicate with the sales team and clients to resolve queries and obtain missing information.
- Process payments, send invoices, and provide tracking information to customers.
- Assist in managing open sales and purchase orders to ensure operational efficiency.
- Prepare quotes for house accounts and support the team with administrative tasks.
- Perform data entry related to sales metrics and other essential information. Requirements
- Previous experience in an office environment, preferably in a sales support role.
- Proficiency in Microsoft Excel and Outlook, with the ability to learn new tools quickly.
- Strong customer service skills, including the ability to handle multiple tasks simultaneously.
- Basic understanding of order entry and payment processing procedures.
- Excellent attention to detail and organizational skills.
- Ability to communicate effectively with internal teams and external clients.
- Experience in retail or similar industries is a plus.
- Willingness to work onsite in Medina, Minnesota, with potential flexibility after employment begins.
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