Inside Sales Representative

Inside Sales Representative, Fluid Marine Reports to:

Executive Vice President Location:

Headquarters, Franklinton, NC 27525 Position Summary Fluid Marine does not wait for the phone to ring. We go find our customers, earn their attention, and create opportunities through focused, proactive effort. The Inside Sales Representative role is the foundation of that offensive engine. We are looking for a coachable, competitive, and disciplined individual ready to learn what it means to sell with intention. You will be an inside sales rep — owning inbound leads, running qualification conversations, and managing our HubSpot CRM with precision. But this is not a passive role. From day one, you are expected to think and act like a sales professional: asking sharp questions, making confident decisions, and driving momentum toward closed business. Key Responsibilities Inbound Lead Management Every inbound lead is a sales story waiting to be opened. Your job is not simply to respond. It is to take control of the conversation from first contact and determine, with urgency and discipline, whether there is a real opportunity worth pursuing. Respond to all inbound leads from the Fluid Marine website and digital channels with speed and professionalism — first contact sets the tone for the entire sales relationship.

Open each conversation with purpose:

understand who you are talking to, what problem they are trying to solve, and whether FLUID Marine is positioned to win their business. Take ownership of the lead from first touch to handoff. Do not let leads sit, stall, or go dark on your watch. Make fast, clear go/no-go decisions. Document your reasoning in HubSpot and move on. Protecting the pipeline from the wrong opportunities is as important as advancing the right ones. HubSpot CRM Ownership A healthy pipeline starts with honest data. HubSpot is not just a reporting tool — it is the scoreboard. You are responsible for keeping it accurate, current, and useful for the entire sales team. Own all contact, company, deal, and activity records in HubSpot. If it happened in a sales conversation, it belongs in the CRM. Build and maintain deal pipelines, sequences, and workflows that reflect how Fluid Marine actually sells. Generate weekly pipeline and activity reports for leadership. No surprises. No sandbagging. Surface what is real. Proactively flag stalled deals, coverage gaps, and at-risk opportunities before they become problems. Be the early warning system, not the post-mortem report. Opportunity Qualification and Sales Support We sell proactively. We do not wait for buyers to self-qualify. We take responsibility for moving opportunities forward with discipline and intent. Every inbound lead is a chance to open a new sales story, and it is this representative's job to own that story from first contact to handoff. Conduct structured qualification calls focused on uncovering the prospect's current situation, dissatisfaction with the status quo, and desired future state — not just checking budget and timeline boxes. Lead discovery conversations with curiosity and confidence. Ask bold questions. Determine whether there is a real problem worth solving, whether Fluid's products are the right solution, and whether this prospect is worth pursuing. Disqualify fast and without apology. Not every inbound lead deserves a proposal. Protect the outside sales team's time by making clear go/no-go decisions and documenting the rationale in HubSpot. When a lead is qualified, execute a complete, story-driven handoff to the outside sales rep including the prospect's pain points, buying context, key stakeholders, and recommended next step. No half-baked transfers. Prepare quotes, proposals, and supporting materials in coordination with outside sales reps and the sales admin team. Participate in and take notes during sales calls and client meetings as needed. Training & Professional Development Learning is not passive here. You are expected to show up to every training session, coaching conversation, and pipeline review prepared, engaged, and ready to apply what you have learned. The fastest path to the West Coast territory runs through mastering the fundamentals. Complete Fluid Marine's product training curriculum covering Rigid Hull Inflatable Boats (RHIBs/RIBs), patrol vessels, search and rescue, swift water rescue and the full range of professional marine vessel product lines. Know the product well enough to speak to it confidently with any customer. Build working knowledge of our key market segments: government, law enforcement, military, and commercial marine, including how each buyer thinks, what they care about, and how they make purchase decisions. Shadow outside sales representatives on calls, site visits, and trade shows. Study how top performers open conversations, handle objections, and earn the close. Come to every sales team meeting, pipeline review, and coaching session with an honest assessment of your pipeline and a clear plan of attack for the week ahead. Qualifications We are not looking for someone who has memorized a pitch deck. We are looking for someone who is coachable, competitive, and committed to learning a disciplined approach to sales. The right candidate will out work and out-prepare everyone else in the room. Required 1-3 years of experience in sales, customer service, or a client-facing role, with a track record of taking initiative and following through. Strong verbal and written communication skills. You should be as comfortable on the phone as you are in a written proposal. CRM discipline : HubSpot experience preferred; Salesforce or equivalent considered. If it is not in the CRM, it did not happen. Highly organized with a bias for action. You manage your pipeline, your calendar, and your follow-ups without being reminded. Coachable and competitive. You take feedback seriously, apply it immediately, and want to win. Proficiency in Microsoft Office or equivalent productivity tools. Preferred Experience in marine, defense, government, or industrial B2B sales environments. Familiarity with government procurement processes — cooperative purchasing, GSA schedules, IDIQ contracts — is a meaningful advantage. Genuine passion for boats, watercraft, or the marine industry. Our customers can tell the difference. Demonstrated history of hitting or exceeding activity metrics, pipeline targets, or revenue goals. About Brig U.S.A. dba Fluid Marine Brig U.S.A. dba Fluid Marine is a premier distributor of professional-grade rigid inflatable boats and marine vessels, serving government agencies, law enforcement, military, and commercial customers across the United States and overseas. We are a performance-driven team that takes pride in the quality of our products and the discipline of our sales process. We develop talent from within. We invest in people who invest in themselves. This role is not just an entry-level position; it is the first chapter of a sales career for someone who is serious about building one. If you are ready to do the work, we are ready to develop you into a top-performing sales professional. Brig U.S.A. dba Fluid Marine offers a competitive benefits plan that includes medical, dental, vision and life insurance, and paid time off. FLUID Marine is an equal opportunity employer.

Pay:

$55,000.00

• $65,000.

00 per year

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): Are you legally able to work in the United States? Ability to

Commute:

Franklinton, NC 27525 (Required)

Work Location:

In person Inside Sales Representative 91 Volks Way, Franklinton, NC 27525 $55,000

• $65,000 a year
• Full-time $55,000
• $65,000 a year
• Full-time Inside Sales Representative, Fluid Marine Reports to:

Executive Vice President Location:

Headquarters, Franklinton, NC 27525 Position Summary Fluid Marine does not wait for the phone to ring. We go find our customers, earn their attention, and create opportunities through focused, proactive effort. The Inside Sales Representative role is the foundation of that offensive engine. We are looking for a coachable, competitive, and disciplined individual ready to learn what it means to sell with intention. You will be an inside sales rep — owning inbound leads, running qualification conversations, and managing our HubSpot CRM with precision. But this is not a passive role. From day one, you are expected to think and act like a sales professional: asking sharp questions, making confident decisions, and driving momentum toward closed business. Key Responsibilities Inbound Lead Management Every inbound lead is a sales story waiting to be opened. Your job is not simply to respond. It is to take control of the conversation from first contact and determine, with urgency and discipline, whether there is a real opportunity worth pursuing. Respond to all inbound leads from the Fluid Marine website and digital channels with speed and professionalism — first contact sets the tone for the entire sales relationship.

Open each conversation with purpose:

understand who you are talking to, what problem they are trying to solve, and whether FLUID Marine is positioned to win their business. Take ownership of the lead from first touch to handoff. Do not let leads sit, stall, or go dark on your watch. Make fast, clear go/no-go decisions. Document your reasoning in HubSpot and move on. Protecting the pipeline from the wrong opportunities is as important as advancing the right ones. HubSpot CRM Ownership A healthy pipeline starts with honest data. HubSpot is not just a reporting tool — it is the scoreboard. You are responsible for keeping it accurate, current, and useful for the entire sales team. Own all contact, company, deal, and activity records in HubSpot. If it happened in a sales conversation, it belongs in the CRM. Build and maintain deal pipelines, sequences, and workflows that reflect how Fluid Marine actually sells. Generate weekly pipeline and activity reports for leadership. No surprises. No sandbagging. Surface what is real. Proactively flag stalled deals, coverage gaps, and at-risk opportunities before they become problems. Be the early warning system, not the post-mortem report. Opportunity Qualification and Sales Support We sell proactively. We do not wait for buyers to self-qualify. We take responsibility for moving opportunities forward with discipline and intent. Every inbound lead is a chance to open a new sales story, and it is this representative's job to own that story from first contact to handoff. Conduct structured qualification calls focused on uncovering the prospect's current situation, dissatisfaction with the status quo, and desired future state — not just checking budget and timeline boxes. Lead discovery conversations with curiosity and confidence. Ask bold questions. Determine whether there is a real problem worth solving, whether Fluid's products are the right solution, and whether this prospect is worth pursuing. Disqualify fast and without apology. Not every inbound lead deserves a proposal. Protect the outside sales team's time by making clear go/no-go decisions and documenting the rationale in HubSpot. When a lead is qualified, execute a complete, story-driven handoff to the outside sales rep including the prospect's pain points, buying context, key stakeholders, and recommended next step. No half-baked transfers. Prepare quotes, proposals, and supporting materials in coordination with outside sales reps and the sales admin team. Participate in and take notes during sales calls and client meetings as needed. Training & Professional Development Learning is not passive here. You are expected to show up to every training session, coaching conversation, and pipeline review prepared, engaged, and ready to apply what you have learned. The fastest path to the West Coast territory runs through mastering the fundamentals. Complete Fluid Marine's product training curriculum covering Rigid Hull Inflatable Boats (RHIBs/RIBs), patrol vessels, search and rescue, swift water rescue and the full range of professional marine vessel product lines. Know the product well enough to speak to it confidently with any customer. Build working knowledge of our key market segments: government, law enforcement, military, and commercial marine, including how each buyer thinks, what they care about, and how they make purchase decisions. Shadow outside sales representatives on calls, site visits, and trade shows. Study how top performers open conversations, handle objections, and earn the close. Come to every sales team meeting, pipeline review, and coaching session with an honest assessment of your pipeline and a clear plan of attack for the week ahead. Qualifications We are not looking for someone who has memorized a pitch deck. We are looking for someone who is coachable, competitive, and committed to learning a disciplined approach to sales. The right candidate will out work and out-prepare everyone else in the room. Required 1-3 years of experience in sales, customer service, or a client-facing role, with a track record of taking initiative and following through. Strong verbal and written communication skills. You should be as comfortable on the phone as you are in a written proposal. CRM discipline : HubSpot experience preferred; Salesforce or equivalent considered. If it is not in the CRM, it did not happen. Highly organized with a bias for action. You manage your pipeline, your calendar, and your follow-ups without being reminded. Coachable and competitive. You take feedback seriously, apply it immediately, and want to win. Proficiency in Microsoft Office or equivalent productivity tools. Preferred Experience in marine, defense, government, or industrial B2B sales environments. Familiarity with government procurement processes — cooperative purchasing, GSA schedules, IDIQ contracts — is a meaningful advantage. Genuine passion for boats, watercraft, or the marine industry. Our customers can tell the difference. Demonstrated history of hitting or exceeding activity metrics, pipeline targets, or revenue goals. About Brig U.S.A. dba Fluid Marine Brig U.S.A. dba Fluid Marine is a premier distributor of professional-grade rigid inflatable boats and marine vessels, serving government agencies, law enforcement, military, and commercial customers across the United States and overseas. We are a performance-driven team that takes pride in the quality of our products and the discipline of our sales process. We develop talent from within. We invest in people who invest in themselves. This role is not just an entry-level position; it is the first chapter of a sales career for someone who is serious about building one. If you are ready to do the work, we are ready to develop you into a top-performing sales professional. Brig U.S.A. dba Fluid Marine offers a competitive benefits plan that includes medical, dental, vision and life insurance, and paid time off. FLUID Marine is an equal opportunity employer.

Pay:

$55,000.00

• $65,000.

00 per year

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): Are you legally able to work in the United States? Ability to

Commute:

Franklinton, NC 27525 (Required)

Work Location:

In person