Inside Sales Representative

Position Title:

Inside Sales Specialist About Your Future Team City Wide Exterminating is a trusted pest management provider dedicated to protecting homes and businesses with reliable and effective solutions for nearly 30 years. We take pride in delivering high-quality service, building long-term customer relationships, and supporting our local communities. We're also proud to be recognized for our growth and culture•named to the Fast 50 list and voted a Best Place to Work in Charlotte for the past three consecutive years . These recognitions reflect our commitment to both our customers and our team. What Your Future at City Wide Exterminating Looks Like Team-Oriented Environment You'll be part of a supportive office team that values collaboration and communication. Our sales, service, and administrative teams work together to ensure every customer has a seamless experience from first call to completed service. Meaningful Work Every interaction matters. You'll help customers solve real problems, providing peace of mind and safe, pest-free environments for their homes and businesses. Growth Opportunities As a Fast 50 company, we're growing quickly and that means real opportunities for career advancement. We invest in developing our team and promoting from within. Award-Winning Culture Being voted a Best Place to Work in Charlotte for three years running isn't by accident. We prioritize a positive, respectful workplace where our team feels supported, valued, and motivated to succeed. What Your Future at City Wide Exterminating Does Not Look Like Repetitive, Unchallenging Work Each day brings new customer needs and problem-solving opportunities. Working in Isolation You'll have the support of a team that communicates and collaborates daily. Just a Paycheck Your role directly impacts customer satisfaction and company success. Your work is valued and rewarded. Lack of Support We prioritize training, coaching, and constructive feedback to help you succeed. Who Thrives Here We're looking for individuals who combine strong communication skills with a customer-first mindset: Integrity You provide honest, accurate information and build trust with every interaction. Customer Focus You understand that customers may be stressed or frustrated and respond with patience and professionalism. Clear Communication You communicate confidently and effectively across phone, email, and messaging platforms. Responsiveness You follow up promptly and ensure no customer inquiry goes unresolved. Team Collaboration You work closely with service specialists, schedulers, and leadership to deliver a smooth customer experience. Solution-Oriented Mindset You focus on helping customers by recommending the right services•not applying pressure. Benefits Health Insurance Paid Time Off Paid Holidays Retirement Savings with

Company Match Health & Wellness Incentives Vision and Dental Insurance Available Compensation Base Pay:

$19•20/hour plus commission

Annual Earnings:

$46,000•58,000 About the Inside Sales Position We are seeking a motivated and results-driven Inside Sales Specialist who thrives in a fast-paced environment. In this role, you will play a key part in driving customer acquisition and revenue growth. You will handle a high volume of inbound and outbound calls, identify customer needs, and recommend appropriate pest management solutions. Success in this role requires strong communication skills, attention to detail, and the ability to balance efficiency with empathy. Responsibilities Generate new sales opportunities through inbound leads and outbound calls/emails Understand customer concerns and recommend appropriate pest control solutions (training provided) Deliver a professional, friendly, and informative customer experience Meet or exceed monthly sales goals Communicate with customers via phone, email, and messaging platforms Accurately enter and manage customer data Prepare and send digital proposals and secure customer approvals Coordinate with scheduling to ensure services are properly booked and completed Follow up with customers to ensure satisfaction Perform additional administrative duties as needed

Pay:

$45,000.00•$55,000.00 per year

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance

Work Location:

In person