Sales Coordinator

Company Overview American Autowire is an East Coast manufacturer of restoration, modified, and universal automotive wiring harnesses. Headquartered in Bellmawr, NJ, our American-made products service the needs of restoration shops, custom builders, and automotive enthusiasts. Our 30+ years of experience manufacturing automotive harnesses provides our customers and dealers alike, the reassurance that their job is done right. Job Summary The Sales Coordinator is responsible for managing the daily activities in the Sales Office. They will act as a liaison between Sales and other departments within AAW. As the primary point of contact for AAW's high-volume and warehouse distributor dealer accounts, this position will play a crucial role in maintaining strong relationships and ensuring customer satisfaction. Responsibilities include updating each account with the latest product information and pricing adjustments, as well as regularly monitoring competitor websites to stay informed about market trends and offerings.

ESSENTIAL DUTIES

• Manage the daily activities in the Sales Office
• Customer Service issues
• Schedule adjustments
• Coaching "on the fly"
• Act as point person/liaison between Sales and other departments
• Keep the data in the AAW dealer database clean, archiving old accounts and ensuring data integrity and formatting of active dealers.
• Utilize protected outbound time (1 hour before noon, and 1 hour after noon) to reach out to high volume and dealer accounts, as well as those in danger of not meeting account spending requirements.
• Provide reports to Sales Manager as needed
• Fill in for Sales Manager at meetings as required
• Manage all show activities including:
• Pre and post show staging
• Coordination of show loading & unloading
• Review checklist with trip leader prior to each trip
• Ensure show reports are completed and display issues are addressed
• Coordinate all presale orders with Shipping/Production, and direct Business Development to conduct call campaigns for show delivery orders
• Ensure all DOT certs are current
• Ensure show supply areas in the shop are kept clean, organized and secure
• Manage responses to New Submission emails
• ensure communication from Sales Admin and Digital Sales rep are thorough & of high quality
• Oversee Sales staff timecards, time off requests, and performance reviews
• Manage setup and teardown at SEMA
• Manage "Wired Inside" sign campaign at SEMA, and provide post-show reporting
• Manage Product Donation Requests and Product Sponsorship requests and review with Sales Manager for approval
• Provide quarterly reporting on the status of each entry
• Provide daily report via email to Sales Manager in their absence
• Conduct regular check-ins with the members of the Sales team and regular communication with Project & Technical Sales Coordinator
• Attend a minimum of 5 shows throughout the year
• Conduct seminars/training sessions internally and externally as needed
• Conduct department training as needed
• Additional projects as required

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Regular use of the telephone and computer
• Sitting for extended periods
• Ability to travel as needed

QUALIFICATIONS

3-5 years of experience in sales operations or customer account support, including demonstrated experience leading and developing a team. Intermediate to advanced proficiency with Microsoft Office, Google Workspace, and Apple operating systems, with the ability to efficiently navigate multiple technology platforms, create and maintain documents and reports, and quickly learn and adopt new software applications and tools. High level of expertise with written and verbal professional communication with the ability to convey information clearly, prepare professional correspondence and documentation, and build effective working relationships across all levels of the organization. Experience in or knowledge of the automotive aftermarket industry required. Familiarity with automotive electrical products, wiring systems, or related components is strongly preferred. Ability to resolve conflict Ability to meet deadlines Reliable Highly organized including physical and electronic record keeping and proper use of Google Calendar Ability to lead, motivate, and develop teams while promoting accountability and a positive work environment. Ability to multitask Ability to write business proposals Ability to delegate when necessary American Autowire is an equal opportunity employer and veteran owned.

Pay:

$65,000.00

• $75,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Do you have experience in, or knowledge of, the automotive aftermarket industry? If yes, please describe.

Work Location:

In person