Inside Sales Coordinator - Base Salary + Bonuses

One of New Jersey's fastest-growing exterior remodeling companies, specializing in roofing, siding, windows, and doors is seeking a motivated and energetic Inside Sales Coordinator to support our growing sales team and help drive appointment quality and customer experience. This role is ideal for someone who thrives in a fast-paced, performance-driven environment and enjoys speaking with homeowners, handling objections, and contributing directly to company growth.

Responsibilities:

Confirm and quality-check appointments set by canvassing and SDR teams Schedule appointments from inbound calls, web leads, live transfers, and other lead sources Conduct professional confirmation calls to reduce cancellations and improve appointment quality Handle homeowner questions and objections confidently Follow up with uncontacted and aged leads Maintain accurate CRM records and lead tracking Collaborate with sales teams to improve appointment quality and communication

Qualifications:

1+ year of experience in inside sales, appointment setting, call center, or customer service preferred Strong phone communication and interpersonal skills Comfortable handling objections and working in a metrics-driven environment Organized, detail-oriented, and able to manage multiple tasks CRM experience preferred (Salesforce or similar) Home improvement or home services experience is a plus

Compensation:

Base salary: $30,000•35,000 Performance bonuses and appointment incentives Total earning potential: $45,000•60,000+

Benefits:

Health, dental, and vision insurance 401(k) Paid time off and paid holidays Paid training and advancement opportunities Company events and referral bonuses Competitive team environment with strong leadership support

Pay:

$45,000.00•$60,000.00 per year

Experience:

customer service: 1 year (Required)

Work Location:

In person