Inside Sales Representative

Inside Sales Representative Triple-S Steel - 3.3 Albuquerque, NM Job Details Full-time 5 hours ago Qualifications Some college Customer records maintenance Managing customer accounts Customer relationship building Microsoft Outlook Phone communication Spreadsheets Customer order taking Logistics customer service Networking through cold outreach Opportunity Management Mid-level Client relationship development Client database systems Sales quoting Client retention Task prioritization Customer engagement New customer acquisition Phone canvassing Initial Contact (sales skills) Prospecting Lead Tracking Sales pipeline management Logistics order management Order tracking Customer information system software Sending lead generation communications Closing sales leads 2 years

Full Job Description Overview:

We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking, and following up on orders. During the order execution process inside salespeople coordinate between operations and the outside salespeople to meet or exceed customer expectations. Most important is build relationship with current and prospective customers

Responsibilities:

Maintaining and expanding customer database. Attending sales group meetings. Capturing accurate and complete information in customer relationship management. Quoting and handling order execution from acceptance to completion. Coordinating between customer and traffic dispatcher to insure on-time delivery of material. Communicating with customers in regard to current relative market information and capturing relative feedback. Obtain and provide feedback on Competitor pricing/equipment to Management Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base Manage a database of potential customers and contact them on a regular base for new opportunities Team with Outside Sales Rep to build a pipeline of opportunities and close sales Make Outbound Sales calls to prospect new customers provided by OSR/Mgt. Note suggestions or complaints and communicate to the Quality/Operations group. Utilize CRM Software to keep track of important customer 'touches'. Support the Quality System of the Company.

Qualifications:

Education and Experience:

Minimum of two (2) years of experience in customer service or sales required Experience in metals industry distribution or manufacturing preferred Some college education preferred; must be comfortable working with computer systems in a fast-paced environment Experience with pipe, tube, fittings, and flanges is a plus

Knowledge/Skills/Competencies:

Ability to work in a fast-paced, self-directed entrepreneurial environment. Highly developed customer service skills. Excellent communications and telephone sales personality skills. Effective time management skills, ability to multi-task and prioritize day-to-day activities. Proficiency in MS Excel, Word, and Outlook.