Senior Client Advisor

Senior Client Advisor at A.L.C. Senior Client Advisor at A.L.C. in Amagansett, New York Posted in 2 days ago.

Type:

full-time

Job Description:

Summary:

As an A.L.C. Senior Client Advisor you will be responsible for supporting the General Manager in business objectives including maximizing sales and providing an exceptional shopping experience for the customer. You will become a brand ambassador through gained product knowledge, with a natural passion for styling, and an ability to develop strong relationships. You will contribute to an overall positive, professional, productive, and team-oriented environment. This role reports directly into the Store Manager.

Responsibilities:

Strong focus on the sales floor, motivating stylists to ensure performance standards are met Demonstrate sales leadership by playing an active role on the sales floor through customer engagement; ensuring the highest level of customer service is provided Foster a strong appointment, consignment, and event culture in partnership with our Manager of V.I.P. Client Relations and Studio Services. Provide weekly updates to SM/RMs on

Studio KPI's:

outreach, retention rate, top clients, consignment conversion Achieve personal sales plan and metric goals for both store and self Team sells with Sales Stylists to contribute to the development of the stylist team Ability to sustain and expand new client relationships Communicate product knowledge to all associates to ensure that the team can speak to each collection's vision and the product's quality Maintain a high level of visual merchandising and housekeeping standards Perform all daily paperwork and other operational tasks Execute company policies and procedures Other Duties as assigned

Qualifications:

Minimum of three (3) years of experience in luxury/contemporary retail management Basic computer skills in retail point of sales system, excel, and word Must be able to lift, carry or move objects weighing up to 20 pounds Organizational skills and an eye for detail Demonstrate strong verbal and written communication skills. A positive, high energy, entrepreneurial spirit. A team player who is inspired by other's successes as well as your own. Able to work retail hours, including weekends and holidays. The compensation for this position ranges from $75,000 to $82,000 annually. The rate of pay offered will be dependent upon candidate's relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.