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Group Sales Coordinator

Job

Lotte New York Palace

New York, NY (In Person)

$69,648 Salary, Full-Time

Posted 2 days ago (Updated 17 hours ago) • Actively hiring

Expires 7/6/2026

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Job Description

To support the day-to-day activities of the Group Sales Department and provide immediate support to their designated Directors and/or Sales ManagersResponsibilities to include some and/or all the following:

Checking and blocking of space in salesforceAssist in evaluation of business including profitability calculationsPreparation and follow up on Group and/or Catering ContractsFollow up on Group Deposits + PaymentAssist with group turnovers, rooming lists, proformas and other tasks as assignedProactively manage showroom and gift bag preparation for site inspectionsProactively manage shipping of collateral and gifts for sales tripsOrganize food and beverage orders and appropriate payment for all outside sales calls with food deliveryEffectively manage daily calendar appointments to assist Sales Directors and/or Managers in site inspections, entertainment and other sales functionsPrepare and process expense reportsProcess individual commission requests for group and/or individual bookingsDraft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPointOrganize, print and deliver VIP welcome notesThorough working knowledge of Salesforce to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requestedAnswer phones and take correct messages in a businesslike mannerQualify new account/booking requests Answer telephones for other individuals within department during their absence from the officeLiaise with other hotel departments in a professional mannerwork closely with operations teams to ensure client's needs are metOther administrative tasks as requested
Salary:
$32.99 - $33.98 per hourCollege Degree or equivalent experienceAbility to read, write and speak English, using excellent grammar and communication skillsPleasant and professional demeanorAbility to effectively communicate with guests and staff in a friendly and positive mannerProficient in Microsoft Word, Excel and PowerPoint Ability to multitask and to be proactiveAttention to detail is a must Prior luxury hotel experience in a hotel sales office is a strong plus