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Inside Sales Coordinators
Job
Robert Half
Cincinnati, OH (In Person)
Full-Time
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Job Description
We are looking for technically minded Inside Sales Coordinators to join a manufacturing team in Cincinnati, Ohio in a contract-to-permanent capacity. This position is well suited for someone who can quickly grasp industrial products, respond to customer needs with urgency, and work confidently in a high-activity setting. The ideal candidate can communicate clearly with customers while interpreting specifications, identifying suitable components, and helping resolve product-related questions.
Responsibilities:
- Respond to inbound customer inquiries by phone and email, providing timely support for product questions, order needs, and application details.
- Review technical specifications and customer requirements to help identify appropriate industrial, electrical, or mechanical components.
- Enter orders accurately, prepare related documentation, and maintain organized records within internal systems.
- Support customers with basic troubleshooting by clarifying product performance, operating conditions, and application requirements.
- Coordinate with internal teams to confirm availability, pricing, and delivery details while managing multiple active requests at once.
- Generate purchase-related paperwork and assist with follow-up communication to keep orders moving efficiently.
- Prioritize a high volume of transactional work while maintaining responsiveness, accuracy, and professionalism in every interaction.
- Use standard business tools such as Microsoft Excel and Word to track information, prepare communications, and support daily sales activity.