Dual Sales Coordinator

Job Overview Our Dual Role Sales Coordinators are important to the success of both hotels because they are a direct link between the front desk and our sales teams across two properties. As the Dual Role Sales Coordinator, you will assist with incoming reservation calls for groups and meetings, while also supporting both sales teams with contracts, room blocks, and communication with the rest of each hotel team to assure our guests and corporate clients receive exactly what we promised. This position works between two hotel properties, typically three days per week at one property and two days per week at the second property, based on business needs.

Key Role Responsibilities:

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group — including but not limited to — room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEOs, billing details, and other integral aspects of groups and events across both hotel properties. Work with internal and external partners to accurately forecast group rooms and F&B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues at both hotels. Gain knowledge of both hotels' food and beverage products, pricing, and presentation, and learn about each hotel's function space, audio visual, and any other details related to event success. Learn and use digital sales systems (i.e. CI/TY, Fosse, etc.) and understand both hotels' revenue strategies (i.e. product pricing, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. Create, maintain, and manage Social Media content, partnering with the corporate Digital Marketing team to schedule and communicate in advance any social media scheduling and needs for both properties. Due to the nature of groups and events, be willing and able to attend customer functions as needed. The Dual Role Sales Coordinator may be required to work varying schedules and at varying locations required by the needs of the business. Most tasks performed by the Dual Role Sales Coordinator are conducted independently and with minimal direct supervision, or in a team environment with the employee acting as a team leader. Endeavor to work in a unified and collaborative way — one that fosters teamwork — and adopt an entrepreneurial spirit that enables one to make the best possible decisions for both hotels and achieve the team's overall goals.

WHO IS THIS POSITION FOR?

The Sales Coordinator role is best suited for someone who: Enjoys a mix of administrative and client-facing responsibilities, contributing to the overall sales effort. Has strong communication skills and the ability to work collaboratively across departments. Is detail-oriented, organized, and able to manage multiple tasks efficiently. Thrives in a fast-paced environment and is committed to delivering a positive guest experience from booking to event completion.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person