Order Support Specialist

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Order Support Specialist Location:

Oklahoma City, OK Employment Type:

Temporary/Contract to Hire (with potential for extension or conversion)

Pay Range:

$16.00/hour on contract, with a strong chance of permanent conversion and raise, upon conversion Position Overview We are seeking a dependable and customer-focused Order Support Specialist to join one of our clients in the Oklahoma City metroplex. This position plays a key role in supporting customers, processing orders, and coordinating with multiple internal departments to ensure accuracy and efficiency throughout the order process. This is a full-time, on-site position with a standard Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. Key Responsibilities Answer customer inquiries via phone and email Enter, update, edit, and track customer orders Review orders for accuracy and pricing Verify customer licenses and required documentation Coordinate with internal departments regarding order processing and customer needs Work with the Credit Department to resolve billing questions and assist with credit line adjustments Maintain accurate records within the company CRM system Utilize Excel spreadsheets for order tracking and related tasks Provide professional and helpful customer support while maintaining compliance with company procedures

Requirements/Qualifications:

1 year of order processing or order entry, customer service, or administrative experience Working experience with Microsoft Office Suite, Word, Outlook, and Excel Experience working in a regulated industry is a plus, but not required High School Diploma or GED is required. •Employment is contingent upon completing the company's initial hiring process and meeting all health and safety compliance requirements. •If you are interested in being considered, please apply with an attachment of your current resume!

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