Internet Sales/BDC Representative

Internet Sales/BDC Representative 3.3 3.3 out of 5 stars 870 East Berkeley Street, Gladstone, OR 97027 Up to $65,000 a year - Full-time Volcano Harley-Davidson 19 reviews Up to $65,000 a year - Full-time Do you want a career, not just a job? If you have high energy, ambition and are driven, with a great attitude, exceptional phone skills and a clear focus on the highest of customer service standards…then we want you today! Are you a problem solver? Do you like making meaningful connections with people on the phone? Are you interested in a rewarding career working with the world's most exciting brand? Our Internet Sales Representatives are passionate about delighting customers by making every interaction an unforgettable experience, whether that's through inbound calls, emails, text/or chats. We want people with personality, who love making an impact with every customer interaction! Punctuality, performance, and positive attitude will set you up for success. Our culture fosters personal and professional growth, and our innovative training programs are designed to take you to the TOP!!! Not convinced yet? Here's what some of our employees have to say... Want v. Need "In the car business you're selling transportation, a way to get back and forth to work. In the H-D business we sell passion, freedom and dreams." Fun environment "It is exciting to see customers so happy with their purchase and thank me for getting their dream fulfilled. I get to wear jeans, sneakers and a cool Harley-Davidson shirt." If You Love… Motorcycles and/or the Harley-Davidson brand. Helping people and solving problems. Working in a fun-filled, fast-paced work. If You Have... Outstanding people and phone skills…. remember, people can hear you smiling! Excellent listening and communication skills. Experience is good but not required. Great problem-solving. Capable of making smart decisions in a fast-paced work environment. Strong work ethic and motivated by results and self-improvement. A performance mindset. Ability to work a flexible schedule including evenings and weekends.

THEN WE WANT YOU TODAY!

!!

Benefits:

Aggressive Pay Plans. Comprehensive Paid Training. Employee Discounts. 401K with Company Match. Medical, Dental and Vision Insurance. Voluntary Term Life, Short and Long-Term Disability. Accident, Critical Illness and Cancer Insurance. Flexible Spending Account access. Legal Shield and Identity Theft Shield. Competitive Vacation Time. We are staffing up for a record season and currently recruiting experienced Service Advisors/Writers to join our team! Our revolutionary processes are all about creating a better motorcycle buying and service experience for our customers and with employees who love what they do and who will contribute to the momentum of a fast and fun environment.

ENJOY WALKING INTO YOUR DEALERSHIP & SERVICE DEPARTMENT EACH DAY!

But don't just take our word for it, here's what some of our top service techs at our dealerships have to say... Volume "#1 Volume H-D Group = plenty of traffic, hours & awesome opportunities in the Service dept!" Appreciation "All your hardwork and time is greatly appreciated, which can sometimes go unnoticed elsewhere. Management does a great job letting you know your effort doesn't go unnoticed." Atmosphere "We have a great family vibe going on. It is a fast paced dealership with lots of opportunity. All the right resources are in place to have a successful career." Team "This is the best shop I have ever worked for. Competent staff, knowledgeable peers, everyone works together to achieve the common goal." Fun environment "Positive place to work and tons of fun. I enjoy working side-by-side with all my co-workers." Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards.

Major Duties and Responsibilities:

Ability to work in a fast-paced environment and comfortable multi-tasking. Interact with customers both in-store and on the phone. Follow a structured sales process. Have working knowledge of the Harley model families. Be able to effectively manage open repair orders. Proactive follow up with current and previous customers. Maintain a high degree of customer satisfaction with the ability to handle customer complaints.

Qualifications & Job Requirements:

Motorcycle background preferred but not required. Harley-Davidson enthusiast preferred but not required. Motorcycle endorsement and weekend availability. Possess sound judgment and decision-making ability. Previous Service Advisor/Writer experience in the automotive industry a plus.

Benefits:

Aggressive Pay Plans. Comprehensive Paid Training. Employee Discounts. 401K with Company Match. Medical, Dental and Vision Insurance. Voluntary Term Life, Short and Long-Term Disability. Accident, Critical Illness and Cancer Insurance. Flexible Spending Account access. Legal Shield and Identity Theft Shield. Competitive Vacation Time. Michael Veracka's current family of dealerships include 6 of the top 15 volume Harley-Davidson dealerships (600+ total dealerships) in the country. Riverside Harley-Davidson (Riverside, CA) #1 in California & the World Huntington Beach Harley-Davidson (Westminster, CA) #2 in California & the World Grit City Harley-Davidson (Renton, WA) #1 in Pacific NW Volcano Harley-Davidson (Gladstone, OR) #1 in Oregon Desert Wind Harley-Davidson (Mesa, AZ) #1 in Arizona Summit Harley-Davidson (Lindon, UT) #1 in Utah! Avalanche Harley-Davidson (Golden, CO) #1 in Colorado Rawhide Harley-Davidson (Olathe, KS) #1 in Kansas Atlanta Harley-Davidson (Lithia Springs, GA) #1 in Georgia The Woodlands Harley-Davidson (The Woodlands, TX) #1 in TX! Ironclad Harley-Davidson (Portsmouth, VA) #1 in Virginia If you wish to be part of the BEST, please submit your resume today!

Job Type:

Full-time Pay:

Up to $65,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person