Sales Coordinator - Auto Transport

Sales Coordinator - Auto Transport TEC Equipment, Inc. - 3.1 Portland, OR Job Details Full-time 9 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Employee assistance program Prescription drug insurance Qualifications Computer operation Filing Administrative experience Office experience Client interaction via phone calls

Full Job Description About Us:

Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Stoughton trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

Overview:

The Auto Transport Sales Coordinator supports the Sales team, coordinating sales activities as well as supporting the department with Accounts Payable/Accounts Receivable and cross-functionally other departments within the operation. You will be responsible for supporting the sales staff in all phases of the customer relationship process, maintaining or increasing sales for the department, and assisting with inventory management, sales transactions and customer follow-up. You continually challenge yourself to improve the performance of the department and contribute to the overall success of the dealership.

Responsibilities:

Work with the sales team to build a strong customer pipeline; establish and accurately maintain customer accounts and contact lists on a daily basis; ensure all customers understand TEC Equipment's value proposition including how, where, and when they can utilize our services, and why they should. Track and record all inbound equipment inventory including coordinating shop work to make equipment line ready. Review and code invoicing from the original equipment manager (OEM) and ensure timely processing through central accounting. Review and follow-up all OEM related receivables to ensure timely receipt of payment for all secondary requests for sales allowance and other related receivables. Work with OEM National Accounts team to invoice all sales transactions, track, and coordinate delivery of units to ultimate customer destination through several dealer groups and ensure timely flooring payoff of sold units. Monitor recovery from and/or additional payments required to the OEM for all residual transaction differences. Offer superior level of service to customers and maintain all standards according to company policy in order to ensure TEC is recognized for A+ customer satisfaction. This means proactively providing up-to-date status of service, pricing, leasing options, and new product release launches; proactively updating customers on product changes and modifications; being authentic in a desire to help customers and seeking out opportunities to surprise the customers with a higher level of service than they have seen before. Coordinate booking of all monthly equipment transactions including review of gross profit sheets and ensure transactions record smoothly through accounting. Attend training, departmental meetings, and be willing to attend Trade Shows and Conferences if requested by management to stay up to date on changes, industry trends and technological advances

Qualifications:

Minimum two years' experience in fast-paced administrative support role Proficient with office equipment (e.g., fax machines, copiers, phone systems, etc.) and computer programs (e.g., MS Office Word and Excel, Google Docs. etc.) Excellent phone etiquette, professional demeanor, and customer service skills Strong organizational skills and ability to maintain organized files and multi-task successfully Experience within heavy duty equipment industry preferred Valid driver's license and ability to meet insurance requirements, not required but preferred.

Benefits:

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits. New hires are eligible to participate in TEC Equipment's comprehensive benefits plan the first of the month following your date of hire. Choice of two comprehensive medical plan options that include prescription drug coverage Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children Vision care, discounted hearing exams, and hearing aids 401(k) retirement savings plan with company contribution Life, accident, and disability insurance Employee Assistance Program (EAP) Education assistance Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

Statements:

All offers of employment are contingent upon successful completion of all applicable screenings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.