Sales Coordinator

Sales Coordinator Sentinel Hotel - 4.3 Portland, OR Job Details Full-time $25 an hour 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Pet insurance Qualifications Office supply management Visitor query response Proactive hotel and accommodations guest assistance Resort Phone communication Greeting customers Answering guest questions Mid-level Phone call screening High school diploma or GED Customer engagement Office supply ordering Contracts Stocking Communication skills Technical Proficiency Sales follow-up Lead generation tracking Full Job Description Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

About our property:

Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. In addition to competitive salary and bonus packages we also offer a comprehensive benefits program.

• Medical, dental and vision insurance
• Supplemental Medical insurance
• Basic Life and accidental dismemberment
• Life insurance buy ups
• Employee assistance programs
• Competitive matching 401 k
• Pet insurance
• Hotel discounts program
• Paid time off What you will have an opportunity to do: We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator.

The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Sales Coordinator will be primarily responsible supporting our Sales Team and ensuring that they have the tools, supplies and resources that they need to deliver service that sets us apart. They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit. They must also be knowledgeable on providing accurate information to our guests about the resort, and special events going on during their stay. This role is the key to helping our guests discover their "Wanderlust" experience! If you have experience in a hotel/resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

You will answer Incoming Phone Calls, Qualify Inquiries, Set up Calls with Sales & Catering Sales Manager You will send packages and answer general questions You will create monthly recap of leads and updates You will assist in creating Contracts, Estimates, and Site Tours You will create Sales & Catering kits and restocking supply area as appropriate You will control the office supplies and ordering supplies when necessary You will update Sales System with actuals after completion of events You will send out Thank You Cards/Emails What are we looking for? High school diploma or equivalent Previous hotel or resort experience preferred Outstanding customer service skills and experience Strong desire to make an impact on other people Genuinely warm, outgoing and engaging personality Strong technical and computer skills Conducts oneself professionally and as a strong team player Someone with excellent verbal and written communication skills Someone with the ability to work in a fast-paced setting

Compensation:

$25.00 $25.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.