Parts Administrator

Parts Administrator Bigfoot Staffing - 5.0 Tigard, OR Job Details $26 - $30 an hour 9 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Qualifications Customer records maintenance Email customer support Parts administration Phone communication Computer literacy Spreadsheets Customer order taking Sales order data entry Mid-level Administrative experience Inside sales Internal employee customer service Customer engagement Desktop applications Customer issue escalation Industrial equipment Logistics order management Order tracking Productivity software Order inquiry handling Manufacturing company experience Email support Cross-functional communication Client interaction via phone calls Customer data entry Full Job Description BigFoot Staffing is working with an established industrial equipment company to hire a Parts Administrator. This is a direct hire opportunity with a company that supports customers through equipment sales, service, parts, and ongoing technical support. This position is ideal for someone who enjoys customer communication, order coordination, and keeping details organized. The Parts Administrator will help customers finalize parts needs, confirm order details, coordinate internal follow-up, and make sure parts-related requests are handled accurately and efficiently. This role has some overlap with inside sales, but the primary focus is order accuracy, customer support, and parts administration rather than prospecting or account growth. A background in parts, industrial products, mechanical equipment, distribution, manufacturing, or service support would be helpful, but the company is also open to strong administrators or customer service professionals who are tech savvy and eager to learn.

Job Duties:

Communicate with customers regarding parts requests, order details, availability, pricing, and follow-up needs Help finalize order information and ensure details are accurate before processing Enter, organize, and track parts orders using internal systems Coordinate with internal teams to confirm information, resolve questions, and keep orders moving Follow up with customers regarding open orders, missing details, status updates, and related questions Support the parts department with administrative tasks, documentation, and order organization Help identify customer needs and route technical questions to the appropriate internal resource Maintain accurate customer, order, and parts-related records Provide professional, responsive service by phone and email Assist with general department workflow and help ensure customers receive timely support

Qualifications:

2+ years of customer service, order entry, administrative support, inside sales support, parts, or related experience Strong attention to detail and comfort working with order information, part numbers, pricing, and customer notes Comfortable using computers, email, spreadsheets, databases, and business software Able to communicate clearly with customers and internal team members Organized, dependable, and able to manage multiple open items at once Mechanical, industrial, equipment, distribution, manufacturing, or parts-related experience is a plus Ability to learn product and equipment terminology over time Comfortable asking questions and following through until details are confirmed

Compensation, Schedule, and Benefits:

$26-$30/hr DOE Monday-Friday schedule Strong medical benefits Standout 401(k) program Paid time off and paid holidays Dental and vision coverage Employee Assistance Program, EAP Our client is a second chance employer and individuals with criminal records are encouraged to apply! If you think your experience aligns with the Parts Administrator role, apply today! By applying for this job, you consent to being contacted by BigFoot Staffing representatives about job opportunities via text messaging. Standard messaging rates may apply. You may opt-out at any time by replying 'STOP' to any message received. #INDHP