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Inside Sales Representative/Administrative Assistant
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Sencillo
Bryn Athyn, PA (In Person)
$45,760 Salary, Full-Time
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Job Description
Job Overview The Inside Sales/Administrative Assistant is responsible for providing cordial, timely, and technically sound product application and quotation support to customers and distributors. This role works closely with operations and sales to understand customer needs and deliver service levels that meet or exceed expectations. The position also supports order entry, order management, and project coordination activities to ensure accurate and efficient execution. This position will be responsible for implementing the ERP System (Dynamics 365). This position works on-site in Huntingdon Valley, PA. Salary is commensurate with experience and will be discussed further during the interview process. Qualified candidates are encouraged to apply. Duties Provide administrative support for Sales. Provide optimal design selections based on customer duty requirements. Receive customer purchase orders for quoted projects and gather pertinent information for submittal creation and order execution. Enter new orders in ERP system. Customer satisfaction and retention. Update and research recommendations for product and system improvements. Project pricing and lead time negotiations. Backup support for coordination of customer returns process (RMA). Other duties as assigned. Qualifications Minimum 2 (two) years of pump industry experience preferred. Strong knowledge of pump hydraulics, mechanics, construction, and metallurgical applications. Strong math and engineering aptitude required. Proven ability to collaborate with peers, customers, and leadership. Ability to manage multiple projects and interpret technical documentation. Working conditions Office and Manufacturing Environment on site in Huntingdon Valley, PA. Must be able to sit/stand/crouch/kneel for extended periods of time. The position requires occasional lifting up to 25 lbs. during the workday. Preferred Skills Experience in manufacturing or industrial supply chain settings. Familiarity with ERP systems such as Dynamics 365, Syteline, SAP, Oracle, or similar platforms. Sencillo is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected under federal, state, or local laws.