Inside Sales Coordinator

About Roof Wranglers Group Roof Wranglers Group is a rapidly growing roofing, interior/exterior remodeling, and insurance restoration company serving homeowners throughout Pennsylvania and New Jersey.

Our mission is simple:

provide homeowners with a premium experience while delivering exceptional roofing, siding, gutter, window, and interior/exterior solutions. We are building a high-performance sales organization and are looking for an ambitious Inside Sales Coordinator who will become the engine behind our sales team. This is not a traditional customer service position. This is a sales-focused role responsible for generating opportunities, supporting our Roofing Consultants, qualifying homeowners, and helping drive company revenue. Position Overview The Inside Sales Coordinator & Financing Specialist is responsible for managing the front end of the sales funnel. This role serves as the primary point of contact for company-generated leads and is responsible for: Lead qualification Appointment setting Follow-up and lead nurturing Financing assistance CRM management Sales support The ideal candidate combines the communication skills of an inside sales professional with the consultative abilities of a financing specialist. Primary ResponsibilitiesLead Qualification & Appointment Setting Contact all inbound leads immediately. Make outbound calls to homeowners. Re-engage aged leads and unsold estimates. Qualify homeowners based on project needs and timelines. Schedule inspections and consultations for Roofing Consultants. Confirm appointments and maximize show rates. Execute follow-up campaigns through phone, text, and email. Sales Support Support Roofing Consultants before and after appointments. Maintain sales pipeline activity. Ensure leads are progressing through the sales process. Track appointment outcomes and next actions. Assist management in monitoring lead conversion metrics. Support referral and customer retention programs. Financing Assistance Educate homeowners on available financing programs. Assist customers with financing applications. Help identify financing opportunities early in the sales process. Coordinate financing approvals with lending partners. Remove financial barriers that prevent homeowners from moving forward. Support sales representatives by ensuring financing-ready appointments. CRM & Data Management Maintain accurate customer records. Track all communication activities. Monitor lead status and pipeline progression. Generate reports related to lead conversion and sales activity. Ensure proper documentation and follow-up compliance. Homeowner Experience Deliver a professional and consultative customer experience. Build trust quickly with homeowners. Provide timely communication and follow-up. Serve as a reliable point of contact throughout the sales process. Daily Activity ExpectationsDaily 75-120 outbound calls 20+ live homeowner conversations 10-20 text conversations Immediate response to inbound leads CRM updates in real time Weekly 15-25 qualified appointments Consistent follow-up on all active opportunities Appointment confirmation activity Sales pipeline review Preferred Backgrounds We strongly encourage candidates with experience in: Mortgage lending Banking sales Auto finance Insurance sales Home improvement financing Financial services Call center sales Appointment setting Roofing, restoration, or home services Required Qualifications Excellent verbal communication skills Strong phone presence Sales-oriented mindset Strong organizational skills Ability to multitask in a fast-paced environment Comfortable with CRM technology Self-motivated and goal-oriented Coachable and team-focused Compensation StructureBase Salary $45,000-$55,000 Appointment Quality Bonus Paid for held appointments Additional bonus tiers for monthly appointment volume Closed Sale Bonus Bonus paid on company-generated leads that result in signed contracts Financing Bonus Bonus for approved financing applications Bonus for financed projects that move forward Revenue Performance Bonus Additional bonus opportunities based on revenue generated from company-sourced leads.

Expected Earnings:

$90,000-$120,000+ What Success Looks Like A successful Inside Sales Coordinator will: Keep Roofing Consultants' calendars full. Consistently generate qualified appointments. Increase financing utilization. Improve lead conversion rates. Maintain excellent CRM data integrity. Contribute directly to company revenue growth. Advancement Opportunities Top performers may advance into: Senior Inside Sales Coordinator Sales Operations Manager Customer Success Manager Business Development Manager Sales Manager At Roof Wranglers Group, you are not simply setting appointments—you are helping homeowners improve and protect their homes while driving the growth of one of the region's fastest-growing exterior remodeling companies.

Pay:

$45,000.00 - $55,000.00 per year

Benefits:

Paid time off Application Question(s): 1. How many outbound calls have you made in a typical day? 0-25 25-50 50-75 75-100 100+ 2. Which best describes your experience? Mortgage Lending Banking Sales Insurance Sales Auto Finance Call Center Sales Appointment Setting Customer Service Other 3. Are you comfortable making 75-100 outbound calls per day? Yes No Describe a time you overcame a customer's objection. (Short written response)

Work Location:

In person