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Sales Support Specialist

Job

Culpeper of Leola, LLC

Leacock-Leola-Bareville, PA (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Culpeper of Leola, LLC, a treated lumber and building products manufacturer in Leola, PA is seeking a full time Sales Support Specialist to service and interact professionally with our customers and internal purchasing and sales departments. Candidate must be detail oriented, computer literate, have excellent communication skills, and be self-motivated. We are looking for a candidate with a strong work ethic, who can work independently in a fast paced office environment.
Responsibilities:
  • Support outside sales with material quotes, ERP system order entry and confirmations, and delivery scheduling.
  • Communicate with outside sales regarding any customer issues or inventory shortages.
  • Distribute order paperwork to all affected departments.
  • Professionally respond to customer emails and phone calls, in a timely manner.
  • Make outbound calls to customers to solicit orders and proactively work to fill partial shipments.
  • Generate internal paperwork to manufacture specialty items and process them through the ERP system.
  • Work with our yard and dispatch personnel regarding any changes to orders and/or delivery dates and revise orders accordingly.
  • Notify customers when orders are ready and available for pick up.
  • Review and distribute weekly pricing to customers.
  • Perform data entry for Production and Purchasing departments, as instructed.
  • Update and maintain customer order files (both physical and digital CRM).
Qualifications:
  • Proficiency in Microsoft Office and database entry required.
  • Experience with AS400 system a plus.
  • Attention to detail with strong math skills.
  • Excellent communication skills, both verbal and written.
  • Calm and pleasant phone demeanor coupled with active listening skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Self-motivation with the ability to think independently.
  • Accountability and the desire to perform work to the highest standard.
Schedule:
Monday
  • Thursday:
    7:30 AM
  • 4:30 PM.
Friday:
7:30 AM
  • 2:00 PM.
Salary based upon experience. Benefit package includes
MED/DEN/VIS/401
(k)/PTO/Paid Holidays.
EOE Job Type:
Full-time Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
Day shift Monday to Friday Application Question(s): How many years of Business Math experience do you have?
Education:
High school or equivalent (Required)
Experience:
Microsoft Office:
5 years (Required)
Language:
Fluent English (Required) Ability to
Commute:
Leola, PA 17540 (Required)
Work Location:
In person