Parts Front Counter Sales (Heavy Truck Parts)

Parts Front Counter Sales (Heavy Truck Parts) Leesport, PA Job Details Full-time From $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Retail sales transactions Computer operation Phone answering Maintaining an organized workspace Customer returns handling Phone communication Labeling Computer literacy Greeting customers Phone customer support Attention to detail Receiving shipments Customer relationship management Logistics inventory management Individual consumer customer service Computer skills Clean workspace maintenance Loss prevention POS systems Communication skills Entry level Client interaction via phone calls Automotive parts and accessories knowledge Full Job Description Parts Front Counter Salesperson The Parts Front Counter Salesperson is responsible for providing excellent customer service by assisting customers, technicians, and service advisors with parts inquiries, identifying correct parts, processing sales, and maintaining an organized parts counter. This role supports efficient operations, accurate inventory control, and positive customer experiences. Core Focus Customer service and parts sales support Accurate parts identification and transaction processing Inventory organization and counter efficiency Key Responsibilities Greet customers promptly and professionally at the parts counter Assist customers, technicians, and service advisors in identifying and selecting the correct parts Process parts sales, returns, special orders, and warranty transactions accurately Answer phone calls and respond to parts inquiries in a timely manner Proactively engage existing and potential customers to identify needs, provide product solutions, and communicate current sales opportunities and trends. Maintain accurate documentation of parts transactions and inventory levels Receive, stock, label, and organize incoming parts shipments Monitor inventory and notify management of shortages or discrepancies Maintain a clean, organized, and safety-compliant parts counter and storage areas Follow company policies, safety procedures, and loss prevention practices Support team members and contribute to a positive work environment Qualifications Previous experience in parts sales, retail, diesel, or equipment environments preferred Strong customer service and communication skills Basic computer skills, including point-of-sale and inventory systems Ability to identify parts using catalogs, diagrams, or electronic systems (training provided) Strong attention to detail and ability to multitask in a fast-paced setting Dependable, punctual, and team-oriented Service Standards & Expectations Provide professional, courteous, and responsive service at all times Maintain accuracy in parts selection, transactions, and documentation Promote teamwork, accountability, and a customer-first approach Follow all safety policies, procedures, and company standards Success in This Role Looks Like Efficient and accurate parts support for customers and technicians Organized inventory and well-maintained counter operations Positive customer feedback and repeat business Strong communication and collaboration with service and parts teams Work Environment Primarily performed at the front counter within the parts department Frequent interaction with customers, technicians, and service personnel Indoor environment with occasional exposure to warehouse conditions such as noise, dust, and temperature variation Standing and moving between counter and storage areas throughout the day Occasional lifting and moving parts up to 50 lbs. (with assistance as needed) Physical & Other Requirements Ability to stand for extended periods during the workday Ability to lift and move parts up to 50 lbs. (with assistance as needed) Ability to work efficiently in a fast-paced environment Reliable attendance and punctuality required Compensation Competitive hourly pay based on experience Benefits include medical, dental, vision, 401(k), paid time off, and other company-sponsored benefits Equal Employment Opportunity Statement Berman is an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, in accordance with applicable federal, state, and local laws. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change based on business needs.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Is there anything in your background that would prevent you from performing the duties of this position or meeting company policies? Do you have Front Counter Sales experience? Do you have heavy truck/diesel experience?

Work Location:

In person