Inside Sales Representative

Inside Sales Representative - Polymer Extrusion Industry Company Overview We are a global team of highly skilled experts delivering outstanding personal service and leading technologies for extrusion applications in polymer materials. Based in Pennsylvania and supported by our parent company in Europe, we combine local responsiveness with international expertise to provide innovative, high-quality solutions. We specialize in high-output extrusion tooling and custom profiles, utilizing the latest digital technologies in our tooling and equipment to meet evolving customer demands. Play a key role at the intersection of sales and engineering, supporting customers through technical clarification, quoting, and coordination in a global extrusion business. Position Overview We are seeking an Inside Sales Representative to support our sales team and customers within the extrusion industry. This role focuses on quoting, order coordination, and technical clarification with customers. The ideal candidate has strong organizational skills, can interpret CAD drawings, and understands tooling and die concepts. This position also requires close collaboration with our parent company. Key Responsibilities  Prepare and manage customer quotes based on specifications, drawings, and technical requirements  Work directly with customers to clarify technical details, specifications, and project requirements  Interpret CAD drawings to ensure accurate pricing and manufacturability  Coordinate closely with engineering, production, and outside sales teams  Collaborate with our parent company in Austria on technical and order-related matters  Serve as a primary point of contact for customer inquiries and order updates  Track orders, manage timelines, and ensure clear, consistent communication  Maintain accurate records in CRM and internal systems  Support continuous improvement of quoting and sales processes Qualifications  1-3 years of experience in sales support, customer service, or a technical role (industry experience preferred but not required)  Ability to read and interpret CAD drawings  Understanding of tooling, dies, or extrusion processes is highly beneficial  Strong organizational and multitasking abilities  Excellent communication skills (written and verbal), including technical discussions with customers  Proficiency with standard business software (CRM, Excel, etc.) Preferred  Experience in the extrusion, manufacturing, or tooling industry  Exposure to quoting or estimating processes  Experience working with international teams or suppliers  Technical degree or relevant coursework Compensation & Benefits  Competitive base salary (with potential for performance-based incentives)  Comprehensive health insurance (medical, dental, vision, and prescription coverage) - Premiums are 100% covered for employee AND dependents  401(k) plan with company contribution  Vacation available after 6 months  Opportunities for professional growth and advancement H2

Pay:

$65,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Relocation assistance Vision insurance

Work Location:

In person