Appointment Setter Wireless Zone

Inside Sales Appointment Setter (High-Volume Outbound)

Location:

In-Store - 410 Suncrest Towne Ctr Dr, Morgantown, WV 26505

Position Type:

Full-Time Position Overview Are you a high-energy communicator who loves the thrill of hitting targets and driving revenue? We are a leading Verizon Authorized Retailer looking for a relentless, motivated Inside Sales Appointment Setter to fuel our retail growth. In this role, you will be the heartbeat of our outreach machine. Operating entirely on-site from our regional hub, you will leverage Verizon's internal systems to make 100 to 150 outbound calls per day. Your mission? Reaching out to existing customers and hot leads across Pennsylvania, West Virginia, and Ohio to schedule qualified sales appointments for our local retail store teams. If you are a competitive talker who loves a clear path to extra cash through performance bonuses, this is your next career move.

Key Responsibilities High-Volume Outreach:

Make 100-150 outbound calls daily to targeted customer segments across the PA, WV, and OH markets. Set the Stage for

Sales:

Engage customers professionally, uncover potential technology needs, and successfully schedule in-store appointments for our retail sales teams.

Utilize Verizon Systems:

Navigate specialized proprietary Verizon databases and CRM tools to track customer interactions, update account records, and manage appointment calendars seamlessly.

Pipeline Management:

Efficiently manage call lists, follow up with warm leads, and meet or exceed daily, weekly, and monthly appointment-setting quotas.

Team Collaboration:

Coordinate directly with store managers and sales reps across multiple states to ensure smooth customer hand-offs.

Qualifications & Skills The Hustle:

Proven experience in a high-volume call environment (telemarketing, inside sales, collections, or customer acquisition) making 100+ dials a day.

The Tone:

A confident, engaging, and persuasive phone presence. You know how to build quick rapport and overcome objections without missing a beat.

Tech Literacy:

Ability to quickly master complex internal software and database systems (experience with Verizon retail systems or Salesforce/HubSpot is a major plus).

Resilience:

A thick skin and a positive, competitive attitude. You look at a high daily call goal as a challenge to crush, not an obstacle.

Reliability:

This is a 100% on-site position (not hybrid, not work-from-home). We require strong individual discipline and a reliable, daily physical presence at our hub. What We Offer (Compensation & Benefits) Competitive Base Pay plus a lucrative, uncapped Bonus Structure tied directly to every qualified appointment you set. Comprehensive benefits package including Medical, Dental, and Vision insurance . 401(k) retirement plan with company match. Paid Time Off (Vacation, sick time, and holidays). Deep-dive, professional training on standard Verizon systems and proven outbound scripts. A high-energy, collaborative office atmosphere with clear paths to management or outside business sales.

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Telemarketing:

1 year (Required)

Work Location:

In person