Business Development Associate

Business Development Associate Contractor Development

• Dallas, Texas, United States Apply Now →

Our Company:

ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process. Launch Your Career in Client Relations & B2B Sales At ISN, your skills can open the door to a long-term career in business development and account management. We're looking for motivated professionals who enjoy helping people, communicating with confidence, and solving problems in a fast-paced client environment. This role starts within our Customer Service team, where you'll build foundational client communication and relationship-management skills that prepare you for future growth into B2B sales opportunities at ISN. If you're customer-oriented, driven to grow professionally, and interested in developing a career in business development or sales, we'd love to meet you. What You'll Do As a Business Development Associate, you'll work directly with clients in a high-volume, customer service environment supporting ISN's global contractor and supplier platform.

Your responsibilities will include:

Assisting customers via phone, chat and email Handling inbound client inquiries and providing proactive customer support Troubleshooting platform, account, and compliance-related issues Building trust and strong working relationships with clients Learning how businesses use ISN to manage contractors and suppliers Collaborating with internal teams on customer retention and engagement efforts Supporting sales and marketing initiatives as you develop within the role Requirements Bachelor's degree from an accredited university and/or equivalent work experience Desire to work in customer service and move into B2B sales within 12-24 months Required to work in office at least 3 days a week Authorized to work in the U.S. and will not require visa sponsorship now or in the future Who should apply? You are the ideal candidate if you have: Customer-focused and comfortable in a high-call-volume environment Confident communicating with clients by phone and email A career aspiration to start in Customer Service and progress into B2B sales Proficient computer skills (Word, Excel, PowerPoint, e-mail applications) A diligence for in-depth learning of software programs and new concepts Strong retention skills and patience for difficult troubleshooting scenarios Training At ISN, we believe in investing in your success. That's why we offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day. Compensation Base pay $37.50 per hour, with opportunity to earn up to $11,000 annual target incentives. Total annual potential compensation up to $89,000. Growth & Career Development This position is designed as an entry point into long-term career opportunities within ISN. You will start in Customer Service with the goal of transitioning into a Client Development role focused on B2B sales and account management within 12-24 months based on performance and business needs. ISN Benefits

• 100% company-paid monthly insurance premiums for employees and dependents Medical, Dental, Vision, and Life Insurance Employee assistance program 4% retirement matching Long-Term & Short-Term Disability Coverage Paid time off 0-1 year
• 15 day (pro-rated first year) 1-5 years
• 20 days 5-10 years
• 25 days 10+ years
• 30 days Holidays
• 13 paid holidays Monthly cell phone reimbursement Complimentary parking space or monthly reimbursement for DART public transportation Team-building activities and events, including quarterly kick-off meetings and community volunteer day Matching charitable gift program Professional development & training opportunities

Wellness Program:

Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed

Onsite Requirements:

Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. Employees are required to be in-person during training and at least 3 days per week on an ongoing basis. ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

• All benefits are subject to change with notice to the employee All job offers will be contingent on successful completion of a drug screen and background check. ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Apply Now
• First Name
• Last Name Preferred First Name
• Email
• Phone
• Resume/CV 25 MB limit.

Allowed types:

pdf doc docx txt rtf.

• Resume/CV Enter text manually Cover Letter 25 MB limit.

Allowed types:

pdf doc docx txt rtf. Cover Letter Enter text manually Education

• School
• Select
• Degree
• Select
• Discipline
• Select
• Start Date
• Month Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
• Year Year 1951 1952 1953 1954 1955 1956 1957 1958 1959 1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 End Date
• Month Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
• Year Year 1951 1952 1953 1954 1955 1956 1957 1958 1959 1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Add Another Education • Home Address (City, State/Province, Zip/Postal Code): Are you currently residing in Dallas or willing to relocate upon offer?

The position requires you to reside within a commutable distance to ISN Dallas office.

• Select
• Yes, I am currently located in DFW No, but I am willing to relocate to Dallas at my own expense No, I am seeking a remote position
• Are you legally authorized to work in the United States?
• Select
• Yes No
• Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally in the United States? This includes any required sponsorship after your current immigration status expires (e.g. CPT, OPT, etc.)
• Select
• Yes No
• What language(s) are you able to read, write and speak (outside of English)?
• Fluent, conversational, or basic language skills and if not applicable, put "N/A"
• If you are currently in school or have graduated within the past two years, please provide your GPA (grade point average) below: If not applicable or exceeds two years, please input "N/A".
• Do you have a relative or family member that currently works, is planning to work or has worked at ISN?

If yes, please provide their name and describe your relationship. Do you have a relative or family member that currently works, is planning to work or has worked at ISN? If yes, please provide their name and describe your relationship. The Company has no blanket prohibition against hiring qualified relatives of employees, except to the extent it creates a conflict of interest, and will give them the same consideration as other qualified applicants. Hiring an employee's relative is, however, a potentially sensitive issue. An applicant will not be hired and an employee will not continue to be employed by the Company if, in the Company's opinion, the hiring or continued employment of a relative would create an actual or perceived conflict of interest that would materially affect either individual's work, assignments, opportunities, and progression in the Company. For purposes of this policy, the term "relative" means a spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, first cousin, or corresponding in-law or "step" relation. Read more on how ISN approaches working with relatives

• What are your minimum salary requirements? What is your required notice period?
• CCPA Notice at Collection for California Job Applicants CCPA Notice at Collection for California Job Applicants ISN Software Corporation (" ISN ") is committed to protecting the privacy and security of personal information collected from job applicants (" Applicants ").

This CCPA Notice (" Notice ") describes the categories of personal information ISN collects from Applicants and how ISN uses that personal information. For purposes of this Notice, " personal information " has the meaning given in the California Consumer Privacy Act of 2018 (" CCPA "). ISN collects personal information from Applicants as part of its efforts to hire and retain qualified candidates, and ISN does not sell or disclose this personal information to third parties. I. Categories of Personal Information . ISN collects the following categories of personal information from Applicants for the purposes described in this

Notice:

• Name and contact information;
• Job preference and work availability;
• Social Security Number and/or other identification information;
• Education, employment history, work qualifications, and work experience;
• Reference and background-check information, including relevant criminal history;
• Pre-employment test results;
• Voluntary self-disclosure information regarding minority, veteran, and disability status; and
• Other information that Applicants voluntarily provide ISN during the recruiting or hiring process. II. Use of Personal Information . ISN uses personal information from Applicants for the following purposes:
• Recruiting, interviewing and evaluating job candidates;
• Conducting background checks and other pre-employment screening;
• Analyzing and improving ISN's application and recruiting processes;
• Communicating with Applicants about their applications and opportunities with ISN;
• Onboarding and managing the employment relationship with Applicants who are hired by ISN; and
• Compliance with applicable laws and regulations.

III. Contact Information . If you are an Applicant and have any questions about this Notice or ISN's compliance with the CCPA, please contact ISN as follows:

ISN Software Corporation Attn:

Human Resources 3232 McKinney Ave., Suite 1500 Dallas, Texas 75204

Email:

HRSupport@isn.com

Phone:

1-800-976-1303 ISN is committed to protecting the privacy and security of personal information collected from job applicants. Please read the CCPA Notice and acknowledge/confirm .

• Select
• Acknowledge/Confirm
• If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status? If yes, you can always opt-out by replying STOP.
• Select
• Yes No
• All information provided with this application is true, accurate and complete. I accept that any false, misleading, inaccurate or incomplete information I provided may lead to my application being rejected, or an offer of employment being withdrawn, or dismissal from my employment.
• Select
• Yes No Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in ISN's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Race

• Select
• Decline To Self Identify Two or More Races Native Hawaiian or Other Pacific Islander White Hispanic or Latino Black or African American Asian American Indian or Alaskan Native Gender
• Select
• Decline To Self Identify Female Male If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Read More Veteran Status

• Select
• I don't wish to answer I identify as one or more of the classifications of a protected veteran I am not a protected veteran Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.