Business Development Representative (BDR) / Account Growth Specialist

We're Looking For A Rock Star. We're looking for someone who wants to build a career in sales or take their sales career to the next level. Someone who enjoys building relationships, creating opportunities, solving problems, and wants to help a business grow. This is not a traditional BDR role. This is a hybrid Business Development and Account Growth position designed to become the foundation of a growing sales organization. You'll work directly alongside company leadership and our VP of Sales to help scale two growing businesses: WP Haven - WordPress maintenance, security, hosting, and website performance management emBold - Web design, development, mobile applications, branding, and digital solutions If you're coachable, organized, competitive, and excited about helping businesses succeed, this role offers an opportunity to learn a proven sales system and grow into a larger sales position or sales leadership role over time. Who We Are WP Haven helps businesses, agencies, and organizations protect and optimize one of their most important business assets—their website. We proactively manage WordPress websites through: Security management, Plugin and PHP updates, Performance optimization, Hosting oversight, Website monitoring, and Technical support Our sister company, emBold, designs and develops websites, applications, and digital experiences for organizations throughout the country. Together, we serve more than 200 active clients and continue to grow through referrals, partnerships, and long-term client relationships. Our Office & Culture Our team is headquartered inside Akron's renowned Bounce Innovation Hub, a thriving ecosystem of technology companies, startups, entrepreneurs, and innovators. Our 2,200-square-foot office places us alongside some of Northeast Ohio's most exciting product development and technology organizations, creating opportunities for collaboration, networking, and continuous learning. Located just minutes from downtown Akron, our office is within walking distance of restaurants, breweries, coffee shops, and community events. Bounce regularly hosts networking opportunities, educational programs, and industry gatherings that help keep us connected to the broader technology and business community. More importantly, we've worked hard to create an environment where people genuinely enjoy coming to work. You'll find: A relaxed and collaborative atmosphere High-quality equipment and tools Excellent coffee Team lunches (often on Fridays) A 3D printer and plenty of technology to tinker with Ping pong and other opportunities to unwind Occasional team outings and events A flexible environment built on trust, accountability, and results We're a group of builders, problem-solvers, and lifelong learners. While our work is serious, we don't take ourselves too seriously. If you enjoy technology, learning new things, collaborating with smart people, and being part of a team that values both excellence and humility, you'll likely feel right at home here. Why This Role Exists Historically, growth has been driven primarily through founder relationships and referrals. We're now building a scalable sales organization and need someone who can help create pipeline, deepen client relationships, identify opportunities, and support growth initiatives. You'll work directly with company leadership and our VP of Sales to execute the sales strategy, prospect new opportunities, support partner development, and help build the systems that fuel future growth. What You'll Do - 3 Prongs Business Development Prospect and identify new opportunities Research target accounts and industries Conduct outreach via phone, email, LinkedIn, and referrals Schedule discovery meetings Manage prospect follow-up activities Maintain accurate CRM records Support partner and referral development initiatives Account Growth Build relationships with existing clients and transition current founder-led accounts Identify cross-sell opportunities between WP Haven and emBold Support client retention initiatives Generate referrals from satisfied customers Monitor customer needs and identify expansion opportunities Sales Operations Utilize ClickUp CRM consistently Track activities and pipeline progression Participate in sales meetings and coaching sessions Learn and apply Sandler and other proven selling methodologies Support KPI reporting and forecasting activities What Success Looks Like First 30 Days Complete onboarding and product training Understand target customer profiles Learn sales playbook, sales process, and CRM standards Participate in discovery meetings Begin prospecting activities First 60 Days Schedule qualified discovery meetings independently Build a consistent prospecting rhythm Develop referral and partner relationships Demonstrate CRM discipline First 90 Days Consistently generate pipeline opportunities Identify client expansion opportunities Contribute to recurring revenue growth Operate independently within the sales process By End of 2026 Become a trusted advisor to clients and prospects Contribute significantly to new pipeline creation Support predictable recurring revenue growth Position yourself for future advancement opportunities Who You Are You may be an excellent fit if you: Enjoy meeting and connecting with people Are naturally curious and ask great questions Like solving business problems Are organized and accountable Follow through on commitments Are comfortable learning technology concepts Can balance persistence with professionalism Want coaching and professional development Preferred Qualifications 1-5 years of sales, business development, account management, customer success, recruiting, or relationship management experience Experience using CRM systems Strong written and verbal communication skills LinkedIn and AI proficiency Ability to work independently IT, Website, WordPress, Agency, or other related experience Why You'll Succeed Here You'll receive: Direct mentorship from company leadership Ongoing coaching from a supportive VP of Sales Formal sales process training Exposure to digital marketing, web development, and technology solutions Opportunity to help build and scale a sales organization Clear career growth opportunities Most sales roles hand you a script. We'll teach you how to think strategically, communicate effectively, and build long-term business relationships that will serve you your entire life and career. Why This Role May NOT Be a Good Fit This role may not be a fit if: You dislike prospecting You prefer waiting for opportunities instead of creating them You struggle with accountability You dislike using CRM systems You need constant supervision You avoid difficult conversations You are uncomfortable learning new technologies You are looking for a purely administrative role Success here requires initiative, curiosity, consistency, and coachability. Compensation Base Salary $40,000 - $60,000 Variable Compensation & Commission Uncapped performance incentives & bonuses based on one or many of these factors: Discovery meetings generated, Qualified opportunities created, New recurring revenue generated, Client expansion opportunities, Partner-sourced opportunities, Closed Project Opportunities On-Target Earnings (OTE) $75,000 - $100,000+ Exceptional performers will have opportunities to exceed OTE significantly as the organization grows. Benefits Hybrid work flexibility Medical & Disability insurance IRA Retirement Matching after 1 year Paid holidays Paid time off Professional development and training Career advancement opportunities Direct mentorship from executive leadership Opportunity to help build a growing company Application Process Interested candidates should submit: Resume Brief cover letter explaining why this role interests you and why you think you'd be a great fit to succeed in this role. LinkedIn profile (if applicable) Qualified candidates will participate in: Step 1 Initial phone interview Step 2 Behavioral and sales aptitude interview followed by personality test Step 3 Final interview with leadership team Step 4 Reference check and offer Final Thought We're not looking for someone to simply fill a seat. We're looking for someone who wants to grow, learn, contribute, and help build something meaningful with an amazing team. If that sounds like you, we'd love to meet you.

Pay:

$75,000.00 - $100,000.00 per year Application Question(s): (Required)Tell me in 2-3 sentences why this opportunity interests you.

Work Location:

Hybrid remote in Akron, OH