Client Engagement Specialist (Dragon/Salesperson)

Client Engagement Specialist (Dragon/Salesperson) International Law Partners Hollywood, FL Job Details Full-time $80,000

• $150,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Deal closing Customer relationship building Interpersonal skills Multilingual Phone communication Writing skills Client rapport building Ability to follow instructions Prospecting CRM system proficiency Closing sales leads Solution selling approach Sales automation technologies Client interaction via phone calls Full Job Description Overview We are an entrepreneurial, innovative, and ambitious commercial litigation/personal injury firm in the Hollywood, FL area on track for aggressive growth.

This position is for a proven, all-star salesperson who can sell legal services and cultivate new relationships. Prior legal experience is not required but you must have a record of success discussing big price points and complex problems with maturity and sensitivity. We are looking for an experienced salesperson to conduct initial meetings with prospective new clients to help them understand the legal services available at our law firm. An ideal candidate will show compassion for the stress and anxiety all potential clients feel when going through divorce, custody, and paternity experiences. Strong candidates are excellent, active listeners who can clearly hear what potential clients say to discern their needs and goals. Once a client chooses to hire our firm, our salesperson continues supporting our new clients by providing attentive, excellent onboarding. They ensure engagement agreements are created and share firm procedures, expectations, and systems. They email all assigned team members at the start of the case. They follow up with clients at the end of their first week, and then a month into their matter, to ensure they have everything they need and provide additional resources that will help each client be successful. Our salesperson will also remain in contact with potential clients who haven't yet made decisions about representation so that they understand our door is open to them when they are ready to move forward. This team member also keeps detailed records about their consults to provide data-driven & constructive feedback to the owner and marketing department about the effectiveness of our marketing and branding strategies…even offering possible suggestions for improvement based on their direct experiences with clients. Duties Engage with prospective clients through outbound calls and face-to-face interactions to generate new business opportunities. Speak with prospective clients to learn about their needs and educate them about the firm itself and provide a general description of the firm's services in their area of need Maintain excellent phone etiquette and communication skills to foster trust and rapport with clients from diverse backgrounds, including multilingual audiences. Follow up with potential new clients who have not yet retained us. Oversee the smooth transition of new cases to the legal team Develop and manage a robust sales pipeline by identifying leads, qualifying prospects, and tracking progress using CRM software Maintain a tracking system to monitor leads, new clients, and referral sources In accordance with the ethical rules governing lawyers, the salesperson will not provide legal advice, quote a fee, or enter into an engagement with a client. The Salesperson will simply prepare prospective clients for entering into an engagement with the owner or other designated attorney.

Requirements Our ideal candidate will:

• Understand how to build a relationship with a person
• Show the ability to interact with different types of personalities
• Show empathy to potential clients and put them at ease
• Know how to close a sale by creating urgency and promoting value
• Demonstrate exceptional communication skills in person, over the phone and in writing
• Think on their feet
• Treat a call or meeting late in the week with the same care and compassion as one on Monday morning
• Follow instructions and understand the importance of policies and procedures
• Be a team player that consistently acts with respect and integrity Education and Experience
• 2 years of success selling luxury, high-end, or professional services
• Proven track record with, and strong interest in, consultative solution sales
• Experience with any CRM
• Real life experience to give you empathy for the potential clients you meet
• Knowledge of the legal industry is a plus
• but is not required

Pay:

$80,000.00

• $150,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Selling Professional services: 2 years (Preferred)

Language:

any other language than English (Preferred)

Work Location:

Hybrid remote in Hollywood, FL 33020