Customer Success Specialist

Our client, a leader in the technology and AI space, is seeking multiple

• Customer Success Specialists
• to join their growing team. In this role, you'll support onboarding, enablement, and long-term adoption of a fast-paced, AI-powered customer experience platform—helping clients maximize value across the full lifecycle.

• Location:

• Remote

• Pay:

• Competitive / Market
• What you will do:
• + Lead end-to-end onboarding, including account setup, migrations, integrations, and data connector configuration + Deliver demos, walkthroughs, and training to enable effective platform adoption and user success + Drive adoption of core platform features—including AI capabilities—by guiding customers on best practices, insights, and workflows + Manage a high-volume portfolio of accounts, using data to prioritize engagement and track onboarding progress, adoption, and customer health + Serve as a trusted advisor by helping customers leverage platform insights (inventory, lifecycle, security) to inform decisions and optimize outcomes + Collaborate cross-functionally with Sales, Product, and Support teams to resolve issues, improve experiences, and develop enablement resources •

Required Qualifications:

• + 3+ years in customer success, technical account management, or similar customer-facing role + Strong ability to present SaaS platforms and explain technical concepts + Understanding of IT infrastructure (asset lifecycle, inventory, security, support models) + Experience with CRM tools and customer health tracking + Excellent communication and problem-solving skills
• Upon completion of waiting period consultants are eligible for:
• + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity.

We look forward to speaking with you!

• About ManpowerGroup, Parent Company of:

  Manpower, Experis, Talent Solutions, and Jefferson Wells.
• _ManpowerGroup® (

NYSE:

MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_

• _Manpower, Experis, Talent Solutions, and Jefferson Wells_
• _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.