Job Description
Please apply in our hiring portal found here: https://doc.clickup.com/2255373/d/h/24ugd-57913/5e4055502412e56
Summary:
The In-Home Design Consultant is a design-focused sales professional who helps homeowners select beautiful, functional window treatments that fit their style, needs, and budget. Through in-home consultations, you'll provide expert product recommendations, design guidance, and personalized solutions while building lasting client relationships. This role combines creativity, customer service, and consultative selling with the support, benefits, and growth opportunities of an established company. Thriving in this role looks like: The people who thrive in this role are part designer, part problem-solver, and part relationship-builder. They enjoy meeting new people, have confidence making style recommendations, and are motivated by helping homeowners transform their spaces. Successful consultants take ownership of their business, maximizing company-provided leads while actively building relationships and seeking new opportunities within the community to grow their client base and referral network. Essential Duties and Responsibilities:
Lead homeowners through a complete in-home sales and design consultation process, including needs assessment, space evaluation, product presentation, measurements, design recommendations, proposal development, and finalization of the sale. Serve as a trusted design advisor by helping clients select products, colors, textures, materials, patterns, and styles that complement their home's architecture, décor, lifestyle, and budget. Stay current on industry trends, emerging design styles, color palettes, product innovations, and consumer preferences to provide expert recommendations and inspire clients with fresh design ideas. Provide professional guidance on coordinating window treatments, flooring, cabinetry, countertops, or other products with existing furnishings and finishes to create a cohesive design aesthetic. Develop in-depth product mastery to educate clients on available accessories, upgrades, features, and customization options, ensuring both function and style objectives are achieved. Take organized notes and photographs and provide clear, detailed instructions for installer follow-up and project execution. Operate computer systems to generate pricing, prepare quotes, and provide clients with detailed proposals that include all relevant product specifications, options, and accessories. Follow up on quotes as appropriate. Close sales in accordance with company sales standards and customer service expectations. Process sales accurately and professionally using company-provided tools, systems, and forms. Receive and resolve client concerns in a timely manner while maintaining positive customer relationships and partnering with vendor representatives when needed to facilitate solutions. Understand and follow company sales policies and procedures to ensure consistent and effective service for all clients. Maintain samples, displays, and design materials in a clean, organized, and professional manner and transport sample books and materials to appointments as needed. Assist in the training and development of team members as assigned. Generate repeat business by maintaining relationships with existing clients, requesting referrals and reviews, and proactively identifying additional project opportunities. Be available to advise and assist installers on large or complex projects to ensure design intent and customer expectations are achieved. Maintain detailed records of sales activities, customer interactions, project status updates, vendor communications, and business development efforts. Request customer reviews and referrals to support ongoing business growth. Perform other duties as assigned. Supervisory:
This position does not oversee staff. Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Marketing, Sales, Business, or a related field or at least five years of related experience required. An equivalent combination of education and experience is acceptable. Excellent interpersonal and customer service skills. Excellent sales and negotiation skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Proficient with or ability to learn CRM software. Preferred prior experience ( 1 - 2 years) with window treatments or equivalent sales experience Driver's license required. Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is typically performed at commercial and residential client sites with work in the office. The noise level is moderate to loud. This job is typically performed weekdays, 9 AM to 5:30 PM. Other travel, including long driving periods, may occasionally be required. Why You'll Love Working Here Competitive compensation with uncapped earning potential IRA retirement plan with company match Paid Time Off eligibility after 90 days Health insurance credits Dental, vision, and accident insurance plan options Paid training and ongoing professional development Off-site training and industry education opportunities Opportunity to attend local events and networking groups Dedicated operations and installation teams that support your success Consistent schedule with flexibility when life happens Opportunity to combine design, relationship-building, and sales in a rewarding career Supportive, team-oriented culture with opportunities for growth Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 30 pounds at times. Must be able to frequently operate a motor vehicle. Job Type:
Full-time Pay:
Up to $110,000.00 per year Benefits:
Dental insurance Employee discount Flexible schedule Paid time off Paid training Vision insurance People with a criminal record are encouraged to apply Work Location:
Hybrid remote in Savannah, GA 31405
