Inside Sales Agent

PART TIME

- Real Estate ISA - High-Efficiency Referral Team Are you a pro who is tired of missing out on weekends with friends? If you love the "hunt" of real estate but are exhausted by the constant "running around," the endless evening showings, and the hijacked weekends, we have a different path for you. Our organization is expanding, and we are seeking a disciplined, high-energy Inside Sales Agent (ISA) to join our mission. You will be the primary engine for our 20-agent team, turning raw leads into high-value, confirmed appointments—all from the comfort of your home office. Why Join Us?

Reclaim Your Time:

This is a high-efficiency role designed for a professional who wants a predictable schedule without sacrificing their weekends.

Elite Tools:

We provide sophisticated technology and tools, allowing you to reach 60-80 people per hour with ease.

Immediate Cash Flow:

We pay a "Show-Up" Bonus for every appointment that successfully occurs.

High Upside:

Earn a Tiered Referral Commission on every closing you generate.

The Ideal Candidate:

Holds an active New York State Real Estate License ( NOT Required). Possesses a "Hunter" mentality—you thrive on the phone and winning the lead. Lives in or deeply understands the Rochester/Buffalo/Batavia markets. Is highly organized and committed to a professional "12-Hour Confirmation" protocol.

Apply Today:

Send your resume and a brief summary of your phone-sales experience to [Insert Email/Link].

POSITION DESCRIPTION

(THE ROLE)

Target:

For the Interview and the ISA's Personnel File.

Position Title:

Inside Sales Agent (ISA)

Report To:

Manager / Small City Realty

WNY, LLC

Location:

Remote / Home Office I. Primary Objective To maximize the conversion of company-generated leads into "Confirmed-to-Show" listing and buyer appointments for the firm's Qualified Agent Roster , ensuring a high-integrity first touch for every prospect. II.

Key Responsibilities & Workflows High-Volume Outbound Dialing:

Execute daily sessions using the company-provided triple-line dialer. Maintain a target of 20-30 live contacts per session.

Lead Qualification:

Vet prospects based on motivation, timeline, and property details. Ensure every "Set" appointment meets company standards. The "Value Packet"

Delivery:

Immediately follow every set appointment with the digital "Pre-Appointment Value Packet" (SMS/Email) to build agent authority. The 12-

Hour Lock-In:

Perform a voice/text confirmation exactly 12 hours prior to every appointment.

Agent Protection:

Execute the "Stand Down" protocol if a prospect is unconfirmed 4 hours before the meet, protecting the field agent from wasted travel time and unvetted meetings. III. Performance Metrics (KPIs) The ISA's success is measured by the following results:

Show-Up Rate:

Maintain an 80% or higher "Show-Up" rate for all set appointments.

Volume:

Aim for 9-12 "Met" appointments per month.

CRM Accuracy:

100% of calls and lead notes must be logged in the CRM in real-time. IV.

Requirements Ethics:

Strict adherence to Code of Ethics and Fair Housing laws.

Technical:

Reliable home office setup with high-speed internet and a quiet environment for professional calling.

Pay:

$20,000.00 - $40,000.00 per year

Benefits:

Flexible schedule Work from home

Work Location:

Hybrid remote in Batavia, NY 14020