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Job Description
Job Summary We are seeking a dynamic and energetic Inside Sales Representative (Building Material) to join our growing team! In this role, you will be the frontline ambassador for our company, engaging with potential and existing clients via phone and digital channels. Your enthusiasm, excellent communication skills, and customer-centric approach will drive sales growth and foster lasting relationships. This paid position offers an exciting opportunity to develop your sales expertise while contributing to a vibrant team dedicated to delivering exceptional client service. Duties Engage with prospective and current clients through outbound calls, emails, and digital communication to promote products and services. Provide outstanding customer support by addressing inquiries, resolving issues promptly, and ensuring client satisfaction. Maintain accurate records of client interactions, sales activities, and data entry in our CRM system using Microsoft Office tools. Assist with client onboarding processes, including gathering necessary information and explaining product features clearly. Follow up on leads generated through marketing campaigns or referrals to maximize sales opportunities. Demonstrate strong phone etiquette and active listening skills to understand client needs and recommend suitable solutions. Collaborate with team members to share insights, improve sales strategies, and achieve departmental goals. Qualifications Must be fluent in English & Mandarin Proven experience in sales, customer support, or call center environments is desirable. Excellent communication skills—both verbal and written—are essential for success in this role. Strong computer skills, including proficiency in Microsoft Office (Word, Excel) and data entry accuracy. Experience with outbound calling campaigns and call center operations is beneficial. Ability to handle cash transactions accurately when required; typing skills should be swift and precise. Bilingual capabilities will enhance your ability to serve diverse client bases effectively. Join us as an Inside Sales Representative where your energy fuels success! Bring your passion for sales, your dedication to customer service, and your multilingual talents to a role that's as rewarding as it is impactful. We're excited to support your growth as you help us connect with clients worldwide!