Inside Sales Representative

Company Overview Synergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry—we're a team driven by purpose. Our vision is simple yet powerful: enriching lives through healthier and tastier foods. We believe great flavor starts with great people. That's why we're committed to hiring creative, passionate individuals who want to make a real impact. With deep expertise across food, beverage, and nutrition, our teams develop high-quality taste solutions that inspire innovation and elevate everyday experiences. Your Role in Synergy's Success The Inside Sales Representative (ISR) is responsible for supporting sales growth across a defined portfolio of smaller and emerging accounts. This role manages a high volume of inbound customer interactions, supports the sales cycle through quoting and customer service activities, and identifies new opportunities through research and routine outreach. How You Will Contribute

KEY RESPONSIBILITIES

• Manage a portfolio of small and emerging accounts, focusing on relationship‑based selling.
• Respond quickly to inbound inquiries with product information, quotes, and follow‑ups.
• Research and identify potential new accounts to generate new sales leads.
• Prepare and deliver proposals, quotes, and technical content.
• Resolve customer questions and support issues.
• Maintain accurate customer files and CRM updates.
• Prepare sales activity reports, presentations, and internal summaries.
• Collaborate with Marketing and Product Management to stay informed on new programs.
• Present a professional customer‑centric image.

SKILLS & REQUIREMENTS

• Bachelor's degree or 1-3 years of sales or customer service experience.
• Strong communication skills and follow‑up discipline.
• Basic negotiation and opportunity‑qualification skills.
• Strong project management capability and ability to handle competing priorities.
• Proficiency in MS Office and CRM systems.
• Customer‑service driven with professional presence.

Pay Range :

$22.71 to 34.07/hr The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. For more information on our benefits click here.

Department:

Sales Location:

Wauconda, Illinois Work Arrangement:

Hybrid Reporting To:

Director of Sales - East Region Our Commitment to our People We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group continues to be a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams. We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact - from local communities to global markets. Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment. Across our global organisation, we employ 1000 people in 8 countries - and we are growing. From production specialists to R D experts, finance, quality, digital, marketing, sales and so much more, see what opportunities await you with Carbery and Synergy. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.