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Pharmacy Customer Success Specialist
Job
Alliant LTC Pharmacy
Remote
$43,680 Salary, Full-Time
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Job Description
ABOUT THE ROLE
You're not just a pharmacy tech- you're the bridge between clinical precision and real-world facility operations.
ALF/RCF/ISL
homes and facilities rely on to stay compliant, organized, and audit-ready. You reduce chaos, build trust, and make a tangible difference in patient safety every week. We run on EOS Alliant LTC Pharmacy operates on the Entrepreneurial Operating System. That means clear roles, measurable outcomes, and a team that's aligned around a shared vision. If you thrive on structure, accountable, and growth-minded environment- you'll fit right in.
WHAT YOU'LL DO
Conduct medication chart & med room audits- verify accuracy, document discrepancies, and ensure storage and security compliance at partner facilities on a scheduled basis. Deliver compliance training
- lead in-person sessions for facility staff on medication handling, documentation standards, and pharmacy protocols Report with clarity and urgency
- submit written audit findings within 48 hours, escalate high-priority risks same-day, and deliver actionable verbal briefings to facility leadership. Build genuine partnerships
- maintain consistent, dependable visit schedules and serve as the go-to resource for facility managers navigating compliance challenges. Support pharmacy operations
- contribute to fulfillment, data entry, and inventory workflows during your in-pharmacy days with accuracy and efficiency.
WHAT YOU BRING
Active Pharmacy Technician License Expert-levelHIPAA / PHI
compliance and rigorous SOP adherence Confident command of medical terminology and pharmacy software Sharp attention to detail paired with the ability to manage a wide portfolio of accounts Polished, punctual, and professional- you represent the company every time you walk through a facility door Comfortable operating in a structured, metrics-driven environment where accountability and clarity are the norm.
READY TO MAKE AN IMPACT AT ALLIANT LTC PHARMACY?
We'd love to hear from you!Pay:
$20.00- $22.