Sales Support Coordinator

Stier Supply Company is looking for a reliable and detail-oriented Sales Support Coordinator to join our Pro-Sales Division. This role provides essential administrative support to Sales Representatives and helps ensure a smooth experience for our customers and internal teams. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys working with both people and processes, and wants to contribute to a growing, team-oriented company. Why Work with Stier Supply Company? Join a team that values honest work, teamwork, and safety Competitive WEEKLY PAY, steady local work, and opportunities for growth Safety first a culture Life, dental, vision, and health insurance packages 401(k) with company match Paid vacation and holidays What You Will Do Process and manage customer orders from entry through delivery, ensuring accuracy and completion Create and maintain sales, purchase, and special orders in the system Review vendor acknowledgments for accuracy (pricing, quantities, specifications, lead times) Coordinate delivery scheduling with sales, warehouse, and logistics teams Communicate order status, updates, and delivery details with customers and the sales team Monitor open orders and proactively follow up on delays, back orders, or missing items Work directly with vendors to place orders, confirm lead times, and resolve issues Assist with resolving order discrepancies, damages, and customer concerns Maintain accurate job notes, order details, and supporting documentation Support the sales team with pricing, product availability, quotes, and order status requests Coordinate stock transfers and assist with inventory-related needs as required Facilitate communication between sales, operations, warehouse, and customer service teams Assist with customer inquiries and help prepare product recommendations Maintain working knowledge of products, industry trends, and competitor offerings Track key sales metrics and share customer feedback with the team Contribute to a positive customer experience through proactive support and issue resolution What You Bring Strong organizational and communication skills Ability to multitask and adapt quickly to shifting priorities Familiarity with building materials or window and door products is a plus A team-first mindset and willingness to jump in wherever needed Previous experience in an administrative or sales support role preferred