Inside Sales Broker Representative
American Credit Acceptance
Spartanburg, SC (In Person)
Full-Time
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Job Description
Description Summary/Objective The Inside Sales Broker Representative is responsible for assisting with the sourcing and origination of new lending opportunities. The ISBR will demonstrate principled entrepreneurship by developing a network of industry partners and cultivating relationships with Spartan Brokers. This will require the ISBR to have a thorough knowledge of products and an ability to quickly adapt to meet needs and grow our channel. Through targeted cold calling, and setting appointments with prospective brokers, this role will be responsible for hitting monthly sales goals for our broker accounts set by the Supervisor of Inside Sales and the Spartan Director of Sales. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Perform market research to identify new lending opportunities and executing a prospecting plan to grow Broker base. Maintain existing broker relationships Maintain and present a professional image both via telephone and in person Engage with sale Supervisor to establish strategies for pursuing new opportunities Clearly articulate and present the value and benefits of Spartan's programs Identify and develop relationships with industry partners (Financial Institutions, Trade Associations, Brokers, etc.) that can refer new lending opportunities Explain the documentation process for the client broker Quickly identify negative trends to dealer origination levels or potential issues within the loan purchasing process and collaborate with clients to resolve, knowing when to escalate to management Stay abreast of competitive intelligence, understanding competitor program strength/weaknesses, product effectiveness and soliciting client feedback Travel to clients for in-person meetings when needed Participate in strategic meetings for Spartan products and processes Additional tasks as assigned Qualifications 1-2 years' experience in marketing, business development, inside sales, or business, and/or 6+ months internal experience at ACA in outside sales, inside sales, or collections. 2 years business development experience. Knowledge and/or relationships in the auto finance industry are preferred but not required Must have the ability to handle multiple tasks at once and possess strong customer interaction skills Must have the ability to solve problems, digest and apply information, learn new skills, and think critically Highly proficient computer skills; specifically in Microsoft applications as well as prior experience in using a CRM. Excellent written and spoken communication skills as well as presentation skills Able to work in fast-paced, self-directed entrepreneurial environment Excellent time management skills, highly energetic, and self-motivated Supervisory Responsibility This position has no Supervisory duties. Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed. Travel This position may require regular travel throughout assigned territory. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. California Privacy Notice As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice .