Sales Coordinator

Job Description

PRIMARY RESPONSIBILITIES

Conducts as per sales policy and practice established by the sales and marketing, corporate sales & marketing and the hotels. Ensures smooth running operation of the division's administrative functions. Cooperates with all departments to ensure the accuracy of information issued. Follows and provides feedback to the superior of ways to improve the sales and marketing standards and policy. Reports on confirmed and anticipated bookings for forecasting purposes. Liaises with rooms & guest services, reservation, and banquet department. To contact potential business leads, keeping control of heavy booking dates as per advised by sales manager/ assistant sales manager. Corresponds with group contacts. Maintains close contract with travel agents, local business groups and airlines. Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients. Performs other duties as assigned by supervisor.

ADMINISTRATIVE RESPONSIBILITIES

Assists sales team members in organizing the filing system of the department. Ensures that the stock of stationery items are accounted for and well maintained. Organizes the recording system for all in-coming and out-going correspondences. Handles all typing work required. Assists in the dispatch and collection of correspondence in hotel. Takes minutes of meetings. Ensures the cleanliness of the office. Handles all incoming telephone calls and take messages and follow up. Prepares & checks all in-coming communication messages such as facsimile and e-mail messages. Issues on a weekly basis for a further details and status of residential meeting groups to sales persons. therefore, if confirmed correct information to be re-entered, if cancelled such space can be released. Updates production reports of corporate & travel agents monthly, quarterly and yearly. Assists the director of sales and sales team members in issuing travel agents contract rates, questionnaires as requested. Ensures that all complaints are reviewed and investigated by director of sales and follow-up action is initiated by Sales persons.

TECHNICAL RESPONSIBILITIES

Knows, understands, and reviews the job description given. Knows and understands policies of the department well. Recognizes and able to manage to maintain good quality products and presentation. Checks, reviews, and proposes service standards established by the company. Provides assistance to colleagues when required. Maintains self-grooming standards. Manages wastes by reducing and recycling the wastes, carefully use of resources.

COMMERCIAL RESPONSIBILITIES

Communicates effectively with guest, clients, business partners and staff. To be a good sales person to promote hotel's image and businesses. Participates community projects or activities in order to promoting the hotel's image and cooperation to improve community relationship.

HUMAN RESOURCES RESPONSIBILITIES

To be evaluated according to the performance evaluation program. Attends training as required by the company and to develop him/herself to grow effectively.

RELATIONSHIP

Coordinates with all concerned personnel to ensure that all activities are accomplished. Interacts with clients. guests, government officials, supplies, and other important individual in the community in promoting the hotel. OTHERS Continuous learning through own IDP. Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY'S CULTURE

Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. - "Proud to belong and to contribute"

CONFIDENTIALITY

Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline Minimum of 1 years sales experience in a similar capacity, Have excellent communication skills in written and spoken English Result-Oriented. Have a positive attitude toward challenges and the drive to excel Posses professional disposition with excellent communication and interpersonal Information Date Posted April 25, 2026 Location ASAI Bangkok Chinatown Division Sales and Distribution > Sales Minimum Experience 2 Year Qualification Bachelor Degree Career Level Officer Sales Coordinator 4.6 4.6 out of 5 stars Chinatown, SD Full-time Dusit 5 reviews Full-time Job Description

PRIMARY RESPONSIBILITIES

Conducts as per sales policy and practice established by the sales and marketing, corporate sales & marketing and the hotels. Ensures smooth running operation of the division's administrative functions. Cooperates with all departments to ensure the accuracy of information issued. Follows and provides feedback to the superior of ways to improve the sales and marketing standards and policy. Reports on confirmed and anticipated bookings for forecasting purposes. Liaises with rooms & guest services, reservation, and banquet department. To contact potential business leads, keeping control of heavy booking dates as per advised by sales manager/ assistant sales manager. Corresponds with group contacts. Maintains close contract with travel agents, local business groups and airlines. Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients. Performs other duties as assigned by supervisor.

ADMINISTRATIVE RESPONSIBILITIES

Assists sales team members in organizing the filing system of the department. Ensures that the stock of stationery items are accounted for and well maintained. Organizes the recording system for all in-coming and out-going correspondences. Handles all typing work required. Assists in the dispatch and collection of correspondence in hotel. Takes minutes of meetings. Ensures the cleanliness of the office. Handles all incoming telephone calls and take messages and follow up. Prepares & checks all in-coming communication messages such as facsimile and e-mail messages. Issues on a weekly basis for a further details and status of residential meeting groups to sales persons. therefore, if confirmed correct information to be re-entered, if cancelled such space can be released. Updates production reports of corporate & travel agents monthly, quarterly and yearly. Assists the director of sales and sales team members in issuing travel agents contract rates, questionnaires as requested. Ensures that all complaints are reviewed and investigated by director of sales and follow-up action is initiated by Sales persons.

TECHNICAL RESPONSIBILITIES

Knows, understands, and reviews the job description given. Knows and understands policies of the department well. Recognizes and able to manage to maintain good quality products and presentation. Checks, reviews, and proposes service standards established by the company. Provides assistance to colleagues when required. Maintains self-grooming standards. Manages wastes by reducing and recycling the wastes, carefully use of resources.

COMMERCIAL RESPONSIBILITIES

Communicates effectively with guest, clients, business partners and staff. To be a good sales person to promote hotel's image and businesses. Participates community projects or activities in order to promoting the hotel's image and cooperation to improve community relationship.

HUMAN RESOURCES RESPONSIBILITIES

To be evaluated according to the performance evaluation program. Attends training as required by the company and to develop him/herself to grow effectively.

RELATIONSHIP

Coordinates with all concerned personnel to ensure that all activities are accomplished. Interacts with clients. guests, government officials, supplies, and other important individual in the community in promoting the hotel. OTHERS Continuous learning through own IDP. Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY'S CULTURE

Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. - "Proud to belong and to contribute"

CONFIDENTIALITY

Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline Minimum of 1 years sales experience in a similar capacity, Have excellent communication skills in written and spoken English Result-Oriented. Have a positive attitude toward challenges and the drive to excel Posses professional disposition with excellent communication and interpersonal Information Date Posted April 25, 2026 Location ASAI Bangkok Chinatown Division Sales and Distribution > Sales Minimum Experience 2 Year Qualification Bachelor Degree Career Level Officer