TICKET SALES AND OPERATIONS COORDINATOR

TICKET SALES AND OPERATIONS COORDINATOR

The University of Texas Rio Grande Valley - 4.2 Edinburg, TX Job Details Full-time 1 hour ago Qualifications Record keeping Stakeholder engagement Community outreach programs Sales reporting Data mining Operations management Logistics management Sales Inventory management Event coordination Sales analysis Sales administration Improving operational efficiency Databases Administrative experience Sales data analysis Supervising experience Policy & process development Bachelor's degree Data management Prospecting Sales strategy Office management 1 year Communication skills Entry level Stakeholder management Full Job Description Number of Vacancies 1 Location Edinburg, Texas Department Athletics

FTE 1 FLSA

Exempt Scope of Job Coordinates and supports the operational functions of the UTRGV Athletic Ticket Office. Assists with the planning and implementation of ticket operations, sales initiatives, and game day ticketing activities. Description of Duties Coordinates the daily operational activities of the UTRGV Athletic Ticket Office to ensure efficient service and effective ticket sales operations. Assists with the implementation and execution of ticket sales initiatives including season tickets, group sales, and promotional campaigns. Provides administrative coordination and operational support for ticket sales strategies, fan engagement initiatives, and ticket office reporting. Maintains and monitors ticket inventory, ticket allocations, and ticket distribution processes for all ticketed athletic events. Analyzes ticket sales data, attendance figures, and customer trends to assist in preparing departmental reports and projections. Coordinates daily game day ticket operations including box office operations, will-call management, and ticket distribution logistics. Provides guidance and support to all assigned staff involved in ticket sales and game day operations. Supports outreach efforts and engagement initiatives related to group sales, community partnerships, and fan experience programs. Maintains ticketing databases, customer accounts, and ticket sales records to ensure accurate reporting and operational efficiency. Collaborates with athletics marketing, development, and operations staff to support ticket promotions, special events, and fan engagement activities. May assist in developing and improving ticket office procedures, operational processes, and customer service practices. May represent the ticket office at athletic events and community activities as needed. Performs other duties as assigned. Supervision Received General direction from assigned supervisor. Supervision Given General supervision of support staff. Required Education Bachelor's degree from an accredited university. Preferred Education None. Licenses/Certifications None. Required Experience One (1) year of experience in ticket operations, sales, athletics administration, event management, or a related field. Preferred Experience Experience working in a similar capacity in college athletics, professional sports, sales, or community relations. Knowledge of sports ticket sales strategies and/or a network of relationships within the UTRGV and RGV community. Equipment Use of standard office equipment.

Preferred:

Experience with ticketing software. Working Conditions Needs to be able to successfully perform all required duties. Usual office conditions plus attendance at various University sports events. Ability to work extended hours that are often outside of the normal business schedule such as evenings, weekends, and holidays. Occasional travel is required. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley. Other Extroverted personality type with exemplary written and oral communication skills. Commitment to handing sensitive information in a confidential manner. Proficiency in mining data to identify prospects. Demonstrated ability to collaborate successfully with internal and external stakeholder groups. Ability to exhibit integrity with high ethical standards and strict adherence to NCAA, conference, university and departmental rules and regulations. Physical Capabilities N/A Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 05/01/2026 Grant Funded Position No If Yes, Provide Grant Expiration Date Posting Detail Information EEO Statement It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest. Special Instructions to Applicants Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

• Date of Birth
• Social Security Number
• Gender
• Ethnicity/Race Please make sure that you omit this information prior to submission.

We are advising that Human Resources will be forwarding your application to the department as per your submission. If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or . Additional Information UTRGV is a distributed location institution and working location is subject to change based on need. All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered. Substitutions to the above requirements must have prior approval from the VP of Human Resources.