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Inside Sales & Customer Success Coordinator
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Top Labels
El Paso, TX (In Person)
$31,200 Salary, Full-Time
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Job Description
Inside Sales & Customer Success Coordinator Top Labels El Paso, TX Job Details Full-time From $15 an hour 3 days ago Benefits Health insurance Paid time off Opportunities for advancement Qualifications Teamwork Interpersonal skills Manufacturing facility Attention to detail Account management Full Job Description About Top Labels Top Labels is a leading manufacturer of industrial labels serving customers throughout the United States and Mexico. For over 30 years, we have provided high-quality labeling solutions to the automotive, industrial, medical and manufacturing sectors. We are growing and looking for a motivated individual who wants to build a long-term career in sales. Position Overview This position is ideal for someone who enjoys working with customers, is highly organized, and wants to develop into an outside sales role in the future. As an Inside Sales & Customer Success Coordinator, you will support our sales team, manage customer communications, follow up on quotations, and help ensure no opportunities fall through the cracks. Over time, the right candidate will have the opportunity to transition into an Industrial Sales Representative position. Responsibilities Follow up on customer quotations and open opportunities. Support the sales team with customer requests and account management. Communicate with customers via phone, email, and video meetings. Coordinate samples, artwork approvals, and project updates. Maintain accurate customer records in CRM systems. Contact dormant accounts and help identify new opportunities. Schedule customer visits and sales meetings. Assist with lead qualification and inbound inquiries. Work closely with production, customer service, and management teams to ensure customer satisfaction. Provide timely responses to customer requests and inquiries. Qualifications Strong communication and customer service skills. Highly organized and detail-oriented. Comfortable speaking with customers by phone and email. Ability to manage multiple projects and priorities. Proficient with Microsoft Office and computer systems. Bilingual (English and Spanish) preferred. Previous experience in customer service, inside sales, account management, manufacturing, or industrial environments is a plus. Positive attitude and willingness to learn. What We Are Looking For Someone who takes ownership and follows through. Strong work ethic and professionalism. A problem solver who enjoys helping customers. Someone interested in building a long-term career in industrial sales. Team player with a growth mindset. Career Growth Opportunity This position is designed as a pathway into outside sales. The right candidate will gain hands-on experience with customers, products, quoting, and account management, with the opportunity to transition into a Business Development or Sales Representative role as they grow within the company. Benefits Competitive pay based on experience. Career advancement opportunities. Stable, growing company with over 30 years in business. Professional and team-oriented work environment. To Apply Please submit your resume along with a brief description of your work experience and why you believe you would be a good fit for Top Labels.