Sales Account Representative

Sales Account Representative

FLOWPOINT SERVICES LLC

Midland, TX Job Details Full-time 12 hours ago Qualifications Customer communication Employee relationship building Cross-functional collaboration Full Job Description Role Summary The Sales Account Representative primarily supports the retention and growth of existing customer relationships by maintaining consistent communication, ensuring a high level of service, and coordinating closely with operations to deliver on customer expectations. This role focuses on building strong, day-to-day relationships with assigned accounts, supporting ongoing work, and identifying incremental growth opportunities within those accounts. Key Responsibilities Support management of assigned accounts to ensure customer satisfaction and consistent service delivery Maintain regular communication with customers to understand needs and identify opportunities Assist in building relationships with key contacts within customer organizations Serve as a point of contact for day-to-day customer requests and coordination Assist in identifying and developing opportunities within existing accounts Support operations and sales departments in pursuing new business opportunities Work closely with Operations to ensure alignment on customer expectations and job execution Support scheduling, job follow-up, and issue resolution as needed Help ensure a smooth handoff between sales and operations teams Monitor basic sales metrics and support reporting efforts Assist in tracking customer activity, job performance, and revenue opportunities Identify trends and provide input on potential areas for growth Develop understanding of all Flowpoint's services Build knowledge of customer operations and expectations Participate in customer meetings, ride-alongs, and field exposure to gain experience Qualifications 0-2 years of experience in sales, customer service, or related field (oil & gas preferred but not required) Strong communication and interpersonal skills Ability to build relationships and work collaboratively across teams Highly organized with attention to detail and follow-through Basic proficiency in Microsoft Office (Excel, Word, Outlook) Willingness to learn CRM systems and sales tracking tools Valid driver's license and ability to travel Work Environment Combination of office and field environment Regular travel to customer locations and job sites Exposure to oil & gas field conditions; PPE required when on-site