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AT&T Team Lead Trainee
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Texas Management Firm
San Antonio, TX (In Person)
$60,000 Salary, Full-Time
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Job Description
FS Roadshows is hiring a full-time AT&T Team Lead Trainee in San Antonio to support customer accounts and assist with day-to-day team operations. The AT&T Team Lead Trainee works closely with customers and team members to help create a positive experience while supporting AT&T wireless and Fiber services. This role is ideal for someone who enjoys working with people, staying organized, and developing leadership skills in a team-focused environment. As an AT&T Team Lead Trainee, you'll learn how to support customer interactions, assist with account updates, and help maintain smooth communication between customers and the team. Training is provided, making this a great opportunity for individuals looking to grow professionally in a collaborative setting. Role Requirements for a AT&T Team Lead Trainee Support customers with account questions, service information, and general assistance. Work alongside and oversee team members to help maintain a welcoming and professional environment. Assist with customer enrollments, account updates, and service-related requests. Help organize customer information and maintain accurate records. Learn how to guide daily team activities and support overall office goals. Provide clear and friendly communication during customer interactions. Stay informed on AT&T wireless and Fiber service options through ongoing training. Contribute to a positive team culture focused on customer support and growth. What You'll Gain as an AT&T Team Lead Trainee Hands-on experience working with customers and team operations. Ongoing training in communication, leadership, and professional development. Experience supporting a fast-paced, team-oriented environment. Opportunities to develop organizational and people-focused skills. A supportive workplace with room for advancement. Qualities of a AT&T Team Lead Trainee High school diploma or GED preferred, but not required. Strong communication and interpersonal skills. Comfortable working with customers and in a team setting. Organized and dependable with a positive attitude. Previous customer service, retail, hospitality, or team-based experience is helpful, but not required. Willingness to learn and grow in a leadership-focused role.