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Automotive Business Development Center (BDC) Representative

Job

Automotive Aftermarket Services

South Houston, TX (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/13/2026

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Job Description

Automotive Business Development Center (BDC) Representative Automotive Aftermarket Services - 4.0 South Houston, TX Job Details 16 hours ago Benefits Opportunities for advancement Qualifications Customer communication Customer relationship building Client rapport building High school diploma or GED Sales management systems proficiency CRM system proficiency Productivity software Full Job Description Business Development Center (BDC)
Representative Location:
South Houston, TX -
Automotive Dealership Compensation:
Salary + Commission Competitive base salary with performance-based commission opportunities. Job Summary We are seeking a motivated BDC Representative to join our dynamic team at a leading automotive dealership in South Houston. The ideal candidate will be responsible for managing customer inquiries, scheduling appointments, and driving dealership growth through effective communication and lead management. Key Responsibilities Handle inbound and outbound calls, emails, and online inquiries from customers. Schedule sales and service appointments and confirm customer details. Maintain accurate records in the CRM system and ensure timely follow-up. Provide basic information about vehicles, financing options, and dealership services. Collaborate with the sales and service teams to ensure smooth customer experiences. Meet or exceed appointment-setting and lead conversion goals. Required Skills & Qualifications Excellent communication and interpersonal skills. Strong customer service orientation and ability to build rapport. Proficiency in Dealer Center and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks. Sales aptitude and understanding of automotive terminology. Preferred Qualifications Bilingual (English/Spanish) preferred, but not required. High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Marketing, or a related field preferred. Previous experience in customer service, call center operations, or automotive sales is a plus. Benefits Competitive salary plus commission structure. Opportunities for career growth and advancement. Supportive team environment with ongoing training and development.