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Job Description
Sales Coordinator Hyatt Place Cottonwood Cottonwood Heights, UT Job Details Full-time $16 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Vendor relationship building Computer operation Microsoft Excel Filing English Research Schedule management Driver's License Document review Typing Productivity software Hotel experience Full Job Description Sales Coordinator Hyatt Place Cottonwood- Cottonwood Heights, UT 84121 The Sales Coordinator primary role is to perform general office duties to support Sales & Marketing team e.g. filing, sending emails, typing, faxing, copying, loading special or negotiated rates on to the property management system and Maintaining Customer and company profiles. Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions. Work in a fast-paced environment About Sequoia Hospitality - We are a hotel management company that not only manages hotels but develops, designs, and builds them as well. You may work at a property that we've constructed from the ground up. With the experience of building hotels and managing them, we have the knowledge and vision for just what our staff and guests are looking for when experiencing a Sequoia property. Although we have a significant amount of pride in the properties we build and/or manage, it will never replace the necessity to find the highest quality individuals to represent Sequoia and who we are. As a member of this team, you will be highly regarded for your customer service skills, your dedication to quality, and your uniqueness and authenticity that bring life, and synergy to this property. We believe you will find your new position rewarding, challenging, and meaningful. You will have countless opportunities to make a positive difference with your co-workers and guests each day. The impact of a smile or kind gesture to both guests and fellow employees alike can never be understated. We believe in an environment where we extend ourselves to help one another whether or not it is in our job description. Being a part of Sequoia Hospitality, you will find support you in your daily role, and we work to help you meet your professional goals, all while maintaining a work/life balance. We value you! Together, we are strong and majestic like the Sequoia tree; standing out with beauty and a will to persevere through time; to leave an impression that generates positivity and growth. We want your talents and strength at Sequoia Hospitality! About Hyatt Place - Hyatt Place is an upscale limited-service hotel in beautiful Holladay, with stunning views, that aims to provide individual travelers with dedicated modern spaces for work, sleep and play. The 124-room property offers comforts of home thoughtfully designed around you with a flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. Hyatt Place guests can dine anytime with 24/7 food service that includes a market, full breakfast, and a restaurant in the evening. Hyatt Place properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees in comfortable accommodations. Style, innovation and 24/7 convenience create a perfectly seamless stay.
Sales Coordinator Duties and Responsibilities :
Answer telephone and respond to caller inquiries in a pleasant manner. Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, etc.) Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Responsible for coordinating internally with the sales & marketing team. Generating reports, preparing proposals, collections details, coordinating with clients & suppliers. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.). Generate group and/or corporate leads through internet prospecting, networking, and telemarketing. Assist sales team by managing schedules, filing important documents and communicating relevant information. Interaction with client in regards to leads, hotel needs and client travel. Meets with clients in the absence of the Director of Sales to effectively and professionally convey details of the sale to the client. Perform hotel site tours with potential clients. Monitor, screen, respond to and distribute incoming communications. Design, upload, extract and maintain customer databases. Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles. Print Daily Sales reports and submit to Director of Sales. File and retrieve documents and reference materials. Conduct research and collect data to prepare reports and documents. Utilizes efficient sales strategy for the maximization of hotel revenue. Coordinates necessary arrangements with vendors relating to sales. Establishes strong relationships with vendors to ensure maximization of hotel revenue. Ensures all documents produced by the Sales Department (i.e. BEO's, contracts, rooming lists, proposals) are completed accurately and on time. Respond to complaints from customers and give after-sales support when requested. Ensure the adequacy of sales-related equipment or material are available at all times. Other duties as assigned by Director or sales or the management.
Prerequisites :
Speak with others using clear and professional language. Prepare and review written documents accurately and completely. Working knowledge of standard office administrative practices and procedures. Excellent customer service skills. Able to effectively communicate in English, in both written and oral forms. Be friendly, customer centric, smile and able to work in a team environment.
Education :
Diploma or degree in business management, Good computer skills; proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Access) and Knowledge of sales and marketing modules.
Job Type:
Full-time Pay:
$16.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance