Sales Development Representative (SDR)

Sales Development Representative (SDR) Catalyst Performance & Rehab Salt Lake City, UT Job Details Full-time $40,000 - $50,000 a year 2 hours ago Benefits Paid time off Qualifications Teamwork Phone communication Records management Attention to detail Organizational skills Client interaction via phone calls Full Job Description Catalyst Performance & Rehab Salt Lake City, UT Help People Get Back To What They Love Do you genuinely enjoy connecting with people? Do you love helping someone feel heard, understood, and hopeful when they have been struggling with pain or injury? Do you enjoy meaningful conversations more than high-pressure sales tactics? Do you want to work for a company that changes lives instead of simply selling products? If so, you may be the perfect fit for Catalyst Performance & Rehab. At Catalyst, we help active adults and athletes return to the activities they love through a unique combination of rehab, performance, movement assessment, and individualized care. Many of the people who contact us have already tried chiropractors, physical therapy, injections, medications, or other treatments without lasting success. They are frustrated, discouraged, and often unsure where to turn next. Your role is to help them feel understood, guide them through the first steps of our process, and help them confidently move toward getting the help they need. About Catalyst Performance & Rehab Catalyst Performance & Rehab exists to help people do more of what they love. We believe pain is often misunderstood, movement can be restored, and people deserve answers when other providers have failed them. We specialize in helping active adults and athletes overcome chronic pain, movement limitations, and injuries through a root-cause approach that combines: Fascial Manipulation Rehabilitation Movement Analysis Strength and Performance Training Individualized Treatment Plans Our long-term vision is to become the premier performance and rehab center in Utah and eventually the national standard for elite performance and rehabilitation. We are building something special and we are looking for people who want to grow with us. Who This Position Is For This role is ideal for someone who: Loves building relationships Enjoys helping people make important decisions Thrives in a fast-paced environment Wants to be part of a growing company Wants their work to directly impact people's lives Values personal growth and professional development Wants clear expectations and accountability Is energized by goals and performance metrics Core Responsibilities Lead Follow Up Contact new leads who inquire about our services through referrals, social media, Google, events, and marketing campaigns. Discovery Call Scheduling Guide qualified leads toward scheduling a Discovery Visit and help them understand what makes Catalyst different. Appointment Confirmation Confirm Discovery Visits, Evaluations, and other appointments to reduce no-shows. Re-Engagement Follow up with past leads, inactive prospects, and people who previously expressed interest but never moved forward. CRM Management Maintain accurate records in HighLevel CRM including: Notes Communication history Lead status Follow-up tasks Appointment outcomes Communication Respond to phone calls, texts, emails, and social media inquiries professionally and promptly. Team Collaboration Work closely with our clinicians, marketing team, and leadership to improve the patient experience and increase conversions. Success In This Role Looks Like Within 90

Days:

Consistently managing all inbound leads Maintaining CRM accuracy above 95% Scheduling qualified Discovery Visits consistently Achieving attendance rates above 80% Contributing ideas to improve conversion rates and patient experience

Long-Term:

Becoming a trusted guide for prospective patients Driving growth through exceptional communication Helping Catalyst become the go-to performance and rehab provider in

Utah Skills & Qualifications Required:

Excellent communication skills Strong organizational abilities High attention to detail Comfortable on the phone Ability to manage multiple conversations and follow-up tasks simultaneously Positive attitude and growth mindset

Preferred:

Experience in sales, customer service, appointment setting, or patient coordination Experience using CRM software Experience in healthcare, fitness, wellness, chiropractic, physical therapy, or performance training industries Our Core Values At Catalyst, we hire based on character first. We Always Do What's Right We lead people toward the best solution, not the easiest conversation. We Learn & Grow Daily Growth is expected. Complacency is not. We Take Ownership We solve problems instead of making excuses. We Choose Positivity Energy matters. We Put The Team First We succeed together. Compensation & Benefits Competitive base salary Performance-based bonus structure Paid time off Ongoing sales training Professional development opportunities Clear growth opportunities within the company Direct mentorship from leadership A Message From Our Founder At Catalyst, we are building more than a clinic. We are building a team of people obsessed with helping others get back to living life at a high level. If you are someone who takes ownership, loves connecting with people, and wants to be part of something bigger than yourself, we'd love to meet you. Apply today and tell us why you believe you'd be a great fit for Catalyst Performance & Rehab. A recommendation based on your current stage: I would add specific scorecard metrics right into the posting because your culture is very accountability-driven.

For example:

50+ outbound conversations/week 95% CRM completion rate 80%+ Discovery Visit attendance rate 50%+ lead-to-DV conversion rate Response time under 15 minutes during business hours

Pay:

$40,000.00 - $50,000.00 per year

Work Location:

In person