Phone Sales Coordinator

Phone Sales Coordinator GTT Commercial Tires

LLC - 3.2

Richmond, VA Job Details Full-time $38,000 - $45,000 a year 16 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Phone inquiries Cold calling Phone communication Greeting customers High school diploma or GED Appointment scheduling Full Job Description About Us GTT Commercial Tires helps trucking companies keep trucks rolling and cash flowing. We are an Inc. 5000 business with 3,000+ 5-star reviews serving commercial trucking customers across Virginia. We rely on established organic demand driven by trust, dedication, and high-quality timely service. The Role We are hiring a Phone Sales Coordinator to be the first point of contact for our daily callers. Your objective is to manage our phone lines, listen to our customers' needs, provide general quotes, and schedule appointments directly for our sales team. You are the critical link between our inbound leads and our sales floor. Growth Potential We are growing fast and upward mobility here is dictated by capability and reliability. Learn the operations at this location, consistently demonstrate excellent lead management and opportunities for advancement will follow. We are looking for people who take pride in their work to be part of our future. What You Will Do Answer and manage inbound calls.. Listen to customer needs and provide accurate, baseline quotes for commercial tires. Schedule and confirm qualified appointments, ensuring a seamless handoff to the sales team. Maintain accurate daily records and process inquiries in the POS/CRM system. Route complex leads or large volume inquiries to sales leadership. The Ideal Fit You are highly organized and prioritize maintaining a steady, reliable workflow. You have a welcoming, professional phone presence and feel comfortable speaking with a wide variety of people to qualify their needs. You are accustomed to customer service, managing tasks, and performing consistently. Technologically competent and comfortable using GSuite and standard customer management systems.

Product Knowledge:

Zero prior automotive or commercial tire experience is necessary. If you bring the organizational and communication skills, we will provide all the guidance you need to be successful. Our success depends on your success.

Requirements & Schedule Schedule:

Full-time W-2. Predictable hours. No nights.

Environment:

This is an in-person, desk-based communications role. Compensation & Benefits Competitive salary plus flat commission per appointment Medical, Dental, and Vision insurance with company participation. 401(k) with company matching. Paid time off and vacation.

Education:

High school or equivalent (Preferred)

Experience:

Customer Service / Phone Operations (Required) 1 Year BDC, Call Center, or Retail Sales (Required)

Additional Information:

Work Location:

In person

Pay:

$38,000.00 - $45,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Application Question(s): This is an in-person, desk centered position. Are you comfortable working at a desk for extended periods? This position requires you to answer inbound phone calls. Are you comfortable answering the phone and speaking to prospective clients? At any point has your employment been terminated due to theft or dishonesty? If so please explain, or answer "N/A" if this does not apply. •This question does NOT impact your viability as a candidate • Do you prefer constructive feedback immediately from supervisors, or in documented performance assessments?

Experience:

BDC/Internet Sales/Sales:

1 year (Preferred) Ability to

Commute:

Richmond, VA 23234 (Required)

Work Location:

In person