Product Services- Inside Sales & Administrative Specialist

Products Division — Inside Sales & Administrative Specialist Full-Time | Monday - Friday | 8:00 AM - 4:30 PM | Are you a detail-driven administrative professional who thrives in a fast-paced environment and loves wearing multiple hats? Virginia Farm Bureau is looking for a sharp, organized, and customer-focused Inside Sales & Administrative Specialist to be the operational backbone of our Products Division. This is a role where your expertise truly matters — you'll be central to order processing, customer interactions, inside sales support, and keeping the division running smoothly. With competitive pay, outstanding benefits, and a consistent Monday-Friday schedule, this is the work-life balance you've been looking for. Why You'll Love Working Here Competitive pay — your skills and experience are recognized and rewarded Medical & dental insurance available on Day 1 — no waiting period Generous 401(k) employer contribution to help build your future Excellent Paid Time Off (PTO) plan — rest and recharge on your schedule Paid training and continuing education reimbursement — we invest in you Consistent Monday-Friday schedule, 8:00 AM-4:30 PM - no nights or weekends! Ongoing job development and support — you'll grow here What You'll Do As a key member of the Products Division, you'll provide essential inside sales and administrative support that keeps operations running efficiently.

Your day-to-day will include:

Inside Sales & Customer Support Provide frontline inside sales assistance — you'll be a trusted resource for customers and the division alike Greet and assist customers at the front desk, delivering a top-tier service experience Answer inbound calls and handle customer inquiries with professionalism and efficiency Support A/R account management in coordination with the warehouse manager Order Processing & Operations Access and process daily web orders by printing picking tickets and managing order flow Prepare invoices for payment and process bills of lading daily Utilize NetSuite to process payments, receive inventory, enter new customers, and more Upload and maintain product images, pricing, and other information on the division website Administrative Excellence Provide comprehensive administrative support to the Products Division Director Handle general office duties: word processing, Excel, correspondence, filing, and mail distribution What You Bring Required High school diploma or equivalent 5-8 years of administrative support experience Strong attention to detail and high organizational ability Excellent oral and written communication skills Proficiency in Microsoft Word, PowerPoint, and Excel General knowledge of accounting systems, accounts payable, and cash management Proven problem-solving and analytical skills Strong interpersonal skills and demonstrated ability to collaborate in a team environment High level of dependability and integrity Preferred (Bonus Points!) Experience in tire sales or agriculture/farm products sales Familiarity with NetSuite or similar ERP systems Ready to join a mission-driven organization where your work makes a real difference? Apply today and become part of the Virginia Farm Bureau family. Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation, or veteran status.