Parts & Supplies Manager - HVAC

Parts & Supplies Manager - HVAC Lennox International - 3.2 Seattle, WA Job Details Full-time 1 day ago Qualifications Vendor relationship building Customer relationship building Customer retention 5 years Identifying new business opportunities Sales training Client relationship development Sales team management Team development HVAC sales Business development Post-sales client support Bachelor's degree Decision making Sales coaching Mentoring Vendor relationship management Prospecting Product demos CRM system proficiency Productivity software Training & development Senior level Negotiated pricing Communication skills Marketing Consultative selling Stakeholder management Full Job Description Lennox (

NYSE:

LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

WHAT YOU'LL BE DOING

This Parts & Supplies Manager will develop new prospects and interact with existing customers to increase sales and gross profit of Lennox parts & supplies business. Duties include, but are not limited to: Selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations. Facilitates vendor relationships and aftermarket sales training at the local level Negotiates prices and terms of sales and service agreements. Ensures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers. Will coach and mentor sales representatives on selling HVAC aftermarket parts and supplies.

WHAT DRIVES SUCCESS

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:

Situational Adaptability:

You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise - balancing routine tasks, urgent action items, and long-term projects is second nature for you.

Decision Quality:

You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy-in.

Drives Results:

You show pride in "getting the job done" with a bias for action, going above and beyond to ensure your responsibilities have been met. During high-pressure moments, you work diligently to meet deadlines and show value in your work.

WHAT WE ARE LOOKING FOR

Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least five years related experience. Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. (This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems) Knows principles and processes for providing customer service. (This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction) Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.