Residential Sales Representative

Residential Sales Representative (Residential Maintenance)

Location:

Snohomish & King County, WA (local presence required)

Industry :

HVAC & Home Services Who We Are Evergreen State Heat & AC has been serving East King & Snohomish County since 1968 as a full-service, union HVAC and electrical contractor. We're moving from "old school" spreadsheets to a modern HubSpot-driven sales system, backed by 18,000+ past customers, inbound marketing, and tech-generated leads.

Our core values:

Clear Communication Say it early. No surprises. Relentless Consistency Do the work daily. Confident Ownership You own your number.

The Role:

Revenue Producer, Not Order Taker This is not a traditional HVAC sales position. You run qualified in-home appointments, close high-ticket residential HVAC, service, and repair opportunities, and convert customers into long-term relationships through maintenance and No Surprises agreements. HVAC is the entry point. The goal is to own the home. You are building a residential client portfolio that generates recurring revenue, repeat business, referrals, and long-term income. What You'll Do Run 3-4 in-home appointments per day (company-set, reactivation, and self-generated) Diagnose comfort, risk, and investment opportunities Present Good / Better / Best solutions Attach maintenance and No Surprises agreements on 80%+ of closed deals Work every lead in HubSpot with same-day notes, quotes, and next steps Execute a structured follow-up process on every unsold estimate Coordinate with install and service teams to deliver "no surprises" experiences Build long-term customer relationships that generate future service, repair, replacement, and referral opportunities

Scoreboard:

What Winning Looks Like We define roles by observable behaviors and measurable results. You're ranked every week. Activity KPIs 150+ outbound touches (calls, texts, follow-ups) per day 3-4 qualified appointments run per day Performance KPIs 30-50% close rate 80%+ maintenance attach rate 80%+ No Surprises attach rate Residential revenue target: $525K+ annually Top performers significantly exceed revenue goals Pipeline KPIs 100% of leads documented in HubSpot with a next step scheduled Consistent follow-up on all open estimates Zero mystery or undocumented deals Your pipeline grows. Your maintenance base grows. Your referrals grow. Your income grows. Compensation & Upside Base Salary $60,000

• 80,000 annually (W-2, WA compliant) Residential Commissions (on collected revenue) Maintenance Agreements 10% Year 1 5% residual while active and employed Repairs 5% Installations / Replacements 3% Residual Income Paid on active maintenance agreements while employed and in good standing Vesting and long-tenure continuation available Earnings Potential Year 1: $120,000
• $250,000+ Year 2: $200,000
• $400,000+ Top performers: $35,000
• 50,000+ per month Support & Tools Reactivation setter to help fill your calendar 18,000+ past customers plus ongoing marketing leads HubSpot CRM (single source of truth) Company vehicle and gas card Company phone and computer Union shop environment 3 weeks PTO Cross-sell commissions with sister companies Who This Is For You want a scoreboard, not a babysitter You like being judged by numbers you control You can handle high activity, relentless follow-up, and zero discounting You understand that consistent activity creates predictable results You want to build recurring income instead of starting over every year You resonate with Clear Communication, Relentless Consistency, and Confident Ownership This Will Not Be a Fit If You rely on inbound leads alone You avoid follow-up You need constant direction or accountability You prefer transactional sales over relationship building You blame pricing, leads, or operations for performance Final Thought Most sales roles reset every year.

This one doesn't. You build relationships. You build recurring revenue. You build a maintenance base. You build a book of business that compounds over time. You keep it. You grow it. You get paid on it every year. Benefits 401(k)

Health Insurance Dental Insurance Vision Insurance Paid Time Off Pay:

$60,000.00

• $80,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

HVAC sales: 3 years (Required)

Work Location:

In person